Museum of Upper Garfagnana

Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.

We were happy we picked this hotel for our Florence stay. It is located very close to the train station - about a 10 minute walk - and then we walk everywhere during our stay to explore Florence. This hotel has two separate buildings located across the lane from each other. We stayed in one of the rooms in the 'Dependance' wing. It was extremely spacious, beautiful marble bathroom, very comfortable bed. The room was very clean and serviced daily. Breakfast was 'fine', not the biggest range, but there was enough on offer to sustain us. Breakfast eating area felt a tad dingy. We found a self-service launderette just around the corner on our last day.. too late for us to use, but might be good for you to know.

It was just a short walk from the square and was so charming! I wish I would have had more time here, and the staff were so sweet and helpful! I would definitely recommend this hotel