Generally they were very kind and helped out. What we didn't expected, were the railways next to the beach. Along the beach (in that area) aren't hotels that have a direct access to the beach but are disconnected by a rail way. However, our hotel had a smart, nice solution by creating a own private way to the railways with a small private bridge.
The place itself is rather for people that don't pay attention on high standards but a low price and rather want to visit Sri lanka than staying in the hotel. They were very kind to let us stay a bit over the checking out time and helped generally out when we asked for. However, here in Sri Lanka water seemed to be surprisingly expensive and it is recommended to buy it in a supermarket to avoid buying their hotel water that is not included in the hotel and extra charged.
The place was nice, the rooms clean and comfortable (pay rather extra and get an AC). The bathroom wasn't comfortable and a bit stinky (I advise the management to put some air refreshening stuff into the bathroom and to use some towel softener).
We booked a buffet, however, we outside of the season time and they prepared our breakfast for us and brang it to our room. Eggs, sausages, ham, fruits, toast, marmalade, butter, tasty fresh juices, coffee or tea. It was ok, rather standard.
The country itself is cheap and poor, so the hotel appears for local people of higher standards, and in certain ways it is nice, but the noise fromvthe train was loud.
