モレリアのプールのあるホテル

「I booked for 4 nights, but I was able to stay only for 3 nights. This is because, my flight to Morelia was cancelled due to the closure of the airport in Houston because of the snow. So there was no way for me to arrive as scheduled. Even though Expedia and I pushed hard for the refund for a night, the hotel refused to do so. It was such a dissapointing and frustrating experience. I understand the plan I chose was non-refundable but since there was no way for me to arrive in Morelia as...

「Imperial suite main bathroom door doesn’t Close. Main bathroom furniture drawers Do not close. Hotel wasn’t able to provide Transportation to downtown as stated on Hotel page. The reason was because the hotel owner was there and he was using the vehicle. At the end of my trip, we were Transported in the managers SUV. Room too noisy by employees moving Tables on upper floor to early in the morning」

「Nos sorprendíó lo bien cuidado que tienen el hotel, las habitaciones amplias y cómodas. El restaurante con muy buena comida aprecios razonables」

「La zona está linda」

「昔の豪邸を改装したような趣きのある建物で、部屋も広々としてました。アメニティも充実しており、快適に過ごせました。レストランからの眺めも素晴らしく、従業員の方々も丁寧で好感が持てました。１つだけ難点をあげると、私の泊まった部屋がたまたまそうだったのか、靴下で歩くと、裏が真っ黒になってしまいました。靴を履いて部屋を歩くのが、あまり好きではないので、ここだけが残念でしたが、それ以外は大変満足です。」

「I had the best experience in a hotel that I’ve had in years, amazing staff with a great attitude and customer service, I was greeted from the very start when checked in amazing experience hotel was beautiful and great above and beyond service」