For starters, they falsely advertised in room restrooms- which there isnât any, theyâre in a common room that you have to share with anyone else who stays there strangers included- secondly they advertised parking. There was absolutely no parking nearby. Itâs smalls streets and they tell you to pretty much figure it out. The worst part, we tried to get a refund and because of their âpolicyâ they couldnât give us our money back even tho we didnât even stay. We booked it in the morning, got there at noon, seen it was falsely advertised and wasnât what we NEEDED, and told them weâd like a refund. The staff said they couldnât do anything about it so to call CheapTickets, which we did and we were told that the best they could do is give us a COUPON worth HALF of what we paid for. Itâs ridiculous that they pretty much scammed their way into keeping our money when it was a lie of a description about what the property had. And to top it off, when I called to get it sorted, the rep who I spoke had the audacity to say that the reason theyâre keeping half is because the company has to protect themselvesâŠ. as if they arenât a million dollars company. But who cares about us right? Ridiculous.
