Property is completely outdated and run down. Photos are deceptive online. Would not recommend staying here.
Elizabeth
2025 年 7 月に 1 泊滞在
4/10 (不満)
Tina
家族旅行
2025 年 7 月 6 日
気になった点 : 施設のコンディションと設備
The hotel A/C was not working prroperty. The overall room was very run down looking. The hotel door key didn't work and did not lock correctly. The wait time in the Garden Cafe was over an hour, The waitress was wonderful put needed more help. Pool need to be be drained due to run over from a near by pond, losing a full hot day of pool time. Over all the place is in need of a sprucing up.
Tina
2025 年 7 月に 2 泊滞在
6/10 (普通)
Heather
家族旅行
2025 年 6 月 28 日
気になった点 : 設備とサービス、施設のコンディションと設備
This property is definitely not worth the rate that they charge. Completely outdated, smells a bit and seems unorganized. We booked a king room and got 2 double beds. The hallways were lined with broken air conditionera and the rug was disgustingly dirty. Entire propert needs an overhaul and they should lower the rate until they get it up to a reasonable standards. We wont be back
Heather
2025 年 6 月に 2 泊滞在
8/10 (良い)
Jefferson M
2025 年 6 月 28 日
Jefferson M
2025 年 6 月に 1 泊滞在
6/10 (普通)
donna
2025 年 6 月 27 日
気になった点 : 施設のコンディションと設備
Food was mediocre to poor. Entertainment was terrible - the only one that was half-way decent was Gemini (magician/ventriloquist but his show was too short. Rooms on 4th floor were outdated and needs to be done over. Prices for dinner shows/events were high and not worth the price. This was my 3rd time there and its probably my last very disappointed. Most of the staff was pleasant and friendly however one particular woman bartender was rude - don't know her name but she had red hair and tattoos - waitress and waiter for breakfast/lunch were wonderful Adelite and Christian were marvelous - Pool and pool area is kept nice and clean and the lobby is beautiful but on a whole it needs a lot of work and get rid of whoever your chef/cook is - phones in room did not work, limited selection in gift shop
overall I was very disappointed on this trip to your resort
donna
2025 年 6 月に 5 泊滞在
6/10 (普通)
Meghan
2025 年 6 月 22 日
気になった点 : 施設のコンディションと設備
Meghan
2025 年 6 月に 2 泊滞在
4/10 (不満)
Laleta
家族旅行
2025 年 6 月 8 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in is at 4, oitdoor pool.closes at 5pm. Theres no time. Indoor pool not closes at 1pm. Waste of money this weekend
Laleta
2025 年 6 月に 1 泊滞在
8/10 (良い)
Marina
2025 年 5 月 30 日
Marina
2025 年 5 月に 1 泊滞在
2/10 (非常に不満)
Sydney
カップルで旅行
2025 年 5 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There were aunt’s the sound proof was none existent. Could hear a child running all day and all night in the room above me. The phone in the room would not work. I have been trying to contact the property for a missing item I don’t have anymore and they will not return my emails or calls. Other than that. It was a good location for going to a concert at bethel woods.
Sydney
2025 年 5 月に 1 泊滞在
2/10 (非常に不満)
Heather
グループ旅行
2025 年 5 月 25 日
Reception was rude and the rooms are very old and outdated with ceiling tiles caving in and mold coming out of the ac units
Heather
2025 年 5 月に 1 泊滞在
8/10 (良い)
Kevin
2025 年 4 月 8 日
Surprised at the age of the main lodge.
Kevin
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Eliano
2024 年 12 月 29 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Eliano
2024 年 12 月に 2 泊滞在
6/10 (普通)
Gary
2024 年 12 月 29 日
Gary
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Susan
小さなお子様連れの家族旅行
2024 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Something special to do after holiday season
Susan
2024 年 12 月に 1 泊滞在
8/10 (良い)
Maria
2024 年 10 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Maria
2024 年 10 月に 2 泊滞在
2/10 (非常に不満)
Vineet
グループ旅行
2024 年 10 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terribly outdated and gross hotel
I couldn't believe how run down this hotel was. It looks so fancy from the outside, but our room was old and gross. The staff was just strange -- we had one woman falling asleep as she was talking to us.
Vineet
2024 年 8 月に 3 泊滞在
4/10 (不満)
James
2024 年 9 月 27 日
James
2024 年 9 月に 4 泊滞在
8/10 (良い)
Constance
2024 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Constance
2024 年 9 月に 2 泊滞在
6/10 (普通)
matthew
出張
2024 年 9 月 6 日
気になった点 : スタッフとサービス
I was annoyed there was no handicap ramp on the ground level
And no sign where to park the car
Front desk lady was eating ice cream
Annoyed at that
matthew
2024 年 9 月に 2 泊滞在
2/10 (非常に不満)
Jennifer
家族旅行
2024 年 9 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All of the pool stuff was closed on Sunday. I paid just as much as the folks staying Saturday night so everything should have been open. They had no music and the grill was closed.
Jennifer
2024 年 8 月に 1 泊滞在
6/10 (普通)
Jodi、Monroe
家族旅行
2024 年 9 月 3 日
気になった点 : 清潔度、施設のコンディションと設備
This place was probably great in its heyday, a cruises ship on land. I booked last minute labor day and wasnt' expecting too much. The grounds are nice. The pools are old but still fun, nice they have a bar and and music. There are things to do. I think for small kids or letting your middle school kids wonder it is good. Everything is run down but there are sports courts, bowling, bouncy houses all included in the price. The arade is terrible, also run down. We only ate breakfast there and it was acceptable for the 12 dollar price. We didnt' go to any shows but given how few people were there, it probably was a bit sad. Plus is there is a bar on the room level and plenty of seating to hang with friends. The ice cream shop is popular. The room was two beds adjoined by another room with a fold out couch. The bathroom was ancient but roomy. There was trash under the beds and dressers. Old clothes stuck in the pullout. No sheets for the pull out unless you call. They had a mini fridge unsecured on a table. It almost fell on my ten year old and we kept our toddler far away. This wasn't the only safety issue we saw and while the lobby was clean, the bathrooms were not. Turnover service was sloppy. I think the place is just too run down to operate and the safety issues are a big concern. Again, it was probably cool long ago. There is a restaurant called Lorenzo's in Jefferson worth checking out for breakfast.
Jodi
2024 年 8 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2024 年 9 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only the pool was okay!
宿泊されたお客様
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
yvette
2024 年 8 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
yvette
2024 年 8 月に 3 泊滞在
2/10 (非常に不満)
Katie
2024 年 8 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room stunk like mildew and old funk from the carpets. The resort on a whole is in need of some TLC.
Katie
2024 年 8 月に 2 泊滞在
8/10 (良い)
Heather
カップルで旅行
2024 年 8 月 31 日
良かった点 : 清潔度、スタッフとサービス
We stayed overnight following a concert at Bethal Woods. Morning coffee station would have been nice, we had to wait unti the dining room opened at 7:30am but a good overall experience.