2/10 (非常に不満)
Beatriz
グループ旅行
2025 年 8 月 31 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Immediately after checking in and going into the room we saw roaches. From being on the wall, the tv, under the bed area, in the mini fridge, and next to ac. We tried to call the desk after having called them on the way to hotel just 30 mins prior which was an issue too, couldnt hear when they answered, due to noise like someone had the phone shoved right up the speaker of a tv, the number on their site and then they called back after hanging up on me but they used someone elses number completely. But they didnt answer on either numbers after we tried to call to complain or see if they had a different room entirely but they shut all light offs after we checked in so no one was at desk area. Overall just disgusting
Beatriz
2025 年 8 月に 1 泊滞在
