The place appeared empty from the outside and the "office" was somewhere around the back. Was hoping to use the pool but it looked unclean. Took one look at the surroundings and decided not to check in.
Richardo
2023 年 1 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Wilbert
2024 年 10 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
No comment
Wilbert
2024 年 10 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
richard
2016 年 10 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor no customer service, a/c stopped working,
After paying for my stay and checking in, no one was available for to talk to about my concerns, a/c stopped working and no wifi code was provided, towels provided was atrocious, subject refuse to answer the phone or me knocking on the door, also my room was not ocean view as stated, following morning around 6.am I saw someone cleaning the yard, I ask him if he knew the wifi code, he then stated to me that, everyone was out on the road and he didn't know it, at that point I just left the property.
richard
宿泊者限定の口コミ
2/10 (非常に不満)
Kimani
2024 年 10 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I had a 5 day reservation, I booked through Expedia. The day of check in i showed up at the property twice. The second attempt to check in i met the manager/owner’s nephew who says he usually does check ins and rentals but my Expedia reservation and receipt needed approval from his aunt that’s away. We called endlessly to no avail. So i looked for another place. Days later she finally got back to me through WhatsApp. She apologized and i empathized with her as an entrepreneur as well. After reaching out to Expedia to claim my refund the same nice lady started questioning if i was really at the property and made it the most difficult time to initiate my refund. Stay far away if you are a visitor with limited resources you might end up sleeping in the street.
Kimani
2024 年 10 月に 5 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Novelette
2024 年 8 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was NOTHING likale about this place. There were no reception, the Villa was n othing like the pictures shown on the website. The pool was mess and not safe to put your feet in. The yard was smelly and has too much bushes that weren't groom. We booked for 11 days could stayed one (only because it was late at night to find somewhere else to stay). Sdisappointing.unouter