Everything is just bad i would not go back there customer service not good check in 3 o'clock and get room after 6 oclock room dirty have cockroach and lizard food not good at all its yucky the best ting was just the bar tender they are friendly they make our day if it wasn't for them we wouldn't have a little smile tks to the guys and the ladies who work in the bars
Paul
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
Nikoletta
家族旅行
2025 年 6 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Please do not choose this hotel. Worn out bad conditions. Choose decameron cornwall same company next door uograged and new. Decameron montego beach is unxergoing renobatoon dust diet debris and constractioms shike people are staying inside and the hotel is.in operation
Nikoletta
2025 年 5 月に 10 泊滞在
2/10 (非常に不満)
Nikoletta
2025 年 6 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel rooms are worst than homeless shelterd. Broken appliances bathtub with damage and no paint mold im washroom parking problems no elevator nust to beg for serves to pour water or coffee if u dont tip thry even make u wait 10 minutes at the table watching ur platr without access to fork and spoon because they dont bring. Also absolutely not disabled friendly
Nikoletta
2025 年 6 月に 7 泊滞在
8/10 (良い)
Anessa
2025 年 6 月 10 日
良かった点 : 清潔度
Property is in close proximity to the airport and at a central location.
Anessa
2025 年 6 月に 2 泊滞在
6/10 (普通)
Marcia
家族旅行
2025 年 6 月 9 日
良かった点 : 設備とサービス
The property is centrally located but lots of repairs need to be done especially in the bathrooms
Marcia
2025 年 5 月に 5 泊滞在
6/10 (普通)
EMIKO
家族旅行
2025 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn't like that we went 2 days without wash towels. We had to use the full bath towels to shower with
EMIKO
2025 年 6 月に 4 泊滞在
6/10 (普通)
Lordia
グループ旅行
2025 年 6 月 5 日
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is in need of a serious upgrade especially to the rooms. The rooms very outdated and tile of floor showed deterioration. However for the most part the rooms were clean. The bathroom also needs a modern update. The checkin process was tedious to say the least and front desk customer service left alot to be desired. The grounds of the property however are stunning and were the highlight of the stay. Food offerings are okay and some things can be improved on. It’s most definitely a budget hotel and if you plan to stay here ensure you can adapt easily and are not easily aggravated.
If the rooms are upgraded and buffet offerings for lunch and possibly breakfast expanded then that would improve the overall experience. Beach area and boardwalk are some of the most stunning in Montego Bay.
Lordia
2025 年 5 月に 2 泊滞在
4/10 (不満)
Debbie
グループ旅行
2025 年 6 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Notthing
Debbie
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Joan
2025 年 6 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My mother stayed for 6 night's and absolutely loved it! She said the resort was fabulous and and the beach was a dream with exceptional food and drinks all inclusive! Best resort in Jamaica so far.
Joan
2025 年 5 月に 6 泊滞在
4/10 (不満)
ziani
家族旅行
2025 年 6 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was all kinds of trash on the beach
ziani
2025 年 5 月に 5 泊滞在
2/10 (非常に不満)
Careen
カップルで旅行
2025 年 6 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had us there for an hour before find a room for us, head to the room it was in not condition for us to stay air conditioner wasn’t working bathroom was clean overall mess
Careen
2025 年 5 月に 3 泊滞在
8/10 (良い)
Daisy
カップルで旅行
2025 年 6 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was great.
Daisy
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Princess
カップルで旅行
2025 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best hotel u can ever visited... you will not be disappointed... this is a second visited at this same location. So does the one in Runaway Bay.
Princess
2025 年 5 月に 2 泊滞在
8/10 (良い)
Ronnie
カップルで旅行
2025 年 6 月 1 日
良かった点 : 清潔度
Great place to stay, kind staff and very convenient to the airport.
Ronnie
2025 年 5 月に 7 泊滞在
8/10 (良い)
Shubert A、Newburgh
家族旅行
2025 年 5 月 31 日
良かった点 : 清潔度、施設のコンディションと設備
Sharing amenities with sister hotel
Shubert A
2025 年 5 月に 3 泊滞在
6/10 (普通)
Charlette
2025 年 5 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
1. Entertainment was not bad,
2. Jacqueze was not bad, pool was not bad
3. Eating area was not bad
4. Inside the Room was no bad,
5. Did not like
4. Did not like that there was no elevator to rooms,
5 Did not like the panels and other construction material that was on the second floor going up to the rooms,
Charlette
2025 年 5 月に 4 泊滞在
4/10 (不満)
Merris
2025 年 5 月 28 日
My booking was not what I had requested and paid for online through Expedia.
I booked a room with 2 double beds for 2 adults. Because the hotel does not have elevators I also requested a lower floor because of a knee injury.
I arrived onsite at 2pm May 24th and I was told they had no room available because in the system my booking was for a king size bed and one adult and there was none available.
After waiting for two hours I was given a key card to a room on 2nd floor. When I got to the room it had a key entry so I returned to the front desk and told them the door was a key entry and not a key card entry. They said there was an error on their part so they looked for the key but did not find it.
They told me the hotel was 98% booked so it was difficult to find me a room since based on the information on the system I was booked for single king bed for 1 adults. I showed them my booking confirmation with 2 double beds and 2 adults.
I had to wait for a room. I was finally placed in a room in an adjacent building with a long flight of stairs which caused my knees to hurt when going up or down the steps.
The manager did not want to look on my confirmation but rather insisted that the reservation was one king (or queen) bed for 1 adult. I insisted on showing it to her and she finally looked and admitted there was an error with the system booking. She said I should call Expedia and file a complaint. She gave me nothing for the trouble and inconvenience I went through.
Merris
2025 年 5 月に 2 泊滞在
8/10 (良い)
Glenda
2025 年 5 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The exclusive reception was superb
Glenda
2025 年 5 月に 3 泊滞在
8/10 (良い)
Dave
家族旅行
2025 年 5 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We stay here for the weekend every 6 weeks or so. Always great service, great food and a very relaxing atmosphere, all at a great price! One of our favorite places in Montego Bay!
Dave
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Nancy
家族旅行
2025 年 5 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
People very nice.professional and very kindly
Nancy
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
Tina
カップルで旅行, 家族旅行
2025 年 5 月 26 日
気になった点 : スタッフとサービス、設備とサービス
The initial greeting was very cold and uncaring at the front desk. You pay a lot money for all inclusive and you don’t even provide wash cloths to clean yourself and the towels were old and dirty looking. The female staff seemed to be annoyed when you ask them for anything. They wouldn’t even give me directions to the two restaurants on the property unless I booked a reservation first( I wanted to know what kind of food they served before I booked. Everything closed extra early like the swim up bar, the restaurants. Food choices were very limited, but most of all it was the rudeness of your staff
Tina
2025 年 5 月に 4 泊滞在
2/10 (非常に不満)
HARRY
2025 年 5 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were not enthusiast about their job, the instructions weren’t clear. Missed all the party where we came for. They made us walk back & forth between the two buildings to get info. Totally bad experience.
HARRY
2025 年 5 月に 2 泊滞在
6/10 (普通)
Monica marie
2025 年 5 月 20 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
Monica marie
2025 年 4 月に 4 泊滞在
4/10 (不満)
Lisa
2025 年 5 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Unfortunately I haven’t been able to have a good night sleep. My room was the far from the resort dinning and activities. And the room was next to the local beach where there are vehicles with huge speakers just blasting music all night. Same playlist over and over again. This is no fault of the resort but I noticed empty rooms alway from the local beach. I’ve been to Jamaica 7 times and this was definitely a disappointment. Food - forget about it! Eat out or ensure that you book a reservation at the Seafood place or the oriental restaurant. Just make sure front desk actually books it for you. They missed my bookings twice! Definitely will never return to this property making me feel like a need a break from Jamaica.
Lisa
2025 年 5 月に 4 泊滞在
10/10 (非常に良い)
Tavifa
カップルで旅行
2025 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for a vacation! My husband and I had so much fun. Food was very good and fresh! Drinks were sooooo good! Everything about this place is spectacular!