I checked in on Thursday Sept 4th, 2015, the dilapidated office did not leave a good impression and things went downhill from there. Tried to change my reservations from 3 nights to 2 nights and I was referred to what my contract states and they cannot do anything about it. When I verified that I have internet access, I was told that I did not request internet, so I had to refer to what was stated in my contract which was internet access. They took us to a room where the internet was not working. Then another room in the Bauhinia clusters, where the lack of amenities was mind boggling and insulting. The moldy stench that escaped from this room was alarming, the person taking us around was surprised that we had a problem with it. I refused to stay in such squalor. They proceeded to show me to another location in phase 1. The walk to that spot was not pleasant and the apartment itself was even less pleasant, I cannot take the time to describe it here. We ended back at the first place 5-13c, with no internet access for 24 hours. The furniture, bed linen and towels were dingy, had to ask the housekeeper to sweep the floors, and the overall apt is dilapidated. I left on the Sunday because I could not bear the thought of staying for a third night.
