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"Staff was exceptional"

"Great location. Lots of great restaurants "

"everything great, would recommend"

"Very clean room, great bed, washroom and toiletries. "

"Overall the hotel was lovely, comfortable beds and close to the downtown. Some construction meant no pool but would recommended and stay again with our children "

"Good rooms."

"Good staff, overall more attention by management to detail couldn’t harm. Pillows not comfortable, bottle of water in room would be nice"

"Very disappointed with our stay. The first room we were given appeared to be an old storage area that they stuffed a bed in. The staff were great and upgraded us to a larger room. The temperature was way too warm for sleeping and the thermostat seemed to have no impact. It took a good 10 minutes for water to come out warm from the taps. According to the valet parking online app, it takes 45 minutes to get your car but they do not tell you that when you park or in the ticket. As with many Fairmont hotels you pay a premium for history and beautiful common spaces but the rooms do not receive enough investment. Normally a great location, protests on Wellington close the streets near the hotel to traffic which can have an impact. The staff were wonderful. "

"Great stay. Loved it!"