Monroe Vacations from ￥226,706

Clean rooms, grab and go food options, Breakfast included. Fast Elevators. However car 2 doesn't work most of the time.

Pros: The hotel is very pretty, customer service was fantastic, location was perfect. We easily walked to Rockefeller center, Central Park, grand central station, 5th avenue, etc. The bellmen are so sweet and helpful. Cons: restaurant choices are very limited.. as in there is one tiny restaurant and no hotel bar. It’s nice to have the option of getting in after a long day and having a spot to grab a quick bite for kids and a drink for adults. That’s not an option here. In fact, when we tried to eat at the restaurant there was a wait, so we grabbed drinks from the bar at $80 for 2 drinks. When our table was ready and we walked to the host with the drinks we purchased AT THE RESTAURANT BAR and the hostess said we could throw the drinks away or she could hold them at the hostess stand until we were finished with dinner but we couldn’t take them in because it would “causes problems” with the waiter….. what?? So we just said forget it. The cafe is good for breakfast but $12 for a small plastic Container of orange juice seemed a little ridiculous. I understand it’s NYC but give me a break. $36 for 3 12 oz kids orange juices is crazy. Lastly, the winter bar by the Chriatmas tree in the courtyard sounded great but was rarely open despite posted hours. Overall I was extremely unimpressed with the food and beverage portion of this hotel. If you like the convenience of onsite quick meals or drinks, this is not the hotel for you.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

The room was extremely loud at night. Traffic and emergency vehicles, people and the room heat woke us up on and off all three nights. 5th floor is too low. Views were nice but we didn’t realize how awful the noise would be. Room heater sounded like a train coming through the room whenever it clicked on.

While the location was decent and having Serendipity next door was fun, I would not stay here again. The beds were wobbly and thin, the towels were a step up from a hand towel. The pics were cute online, but in person it's very different.