2/10 (非常に不満)
Maria
家族旅行
2025 年 9 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property falsely advertises several features. They only had one restaurant open out of four (the buffet).
They offered tours and when we went to book the tour we had to go check 4 times with them before we were ultimately told the night before the tour was supposed to happen that it wasn’t running. They made no effort to keep us updated on this.
And worst of all they offered a shuttle to Monopoli city centre but when we inquired to book a time they informed us that we could not use the shuttle because they had rented this shuttle advertised as for all guests to a private group (for their additional profit). In place of this they simply printed out a local bus schedule for us. The largest downside of this location being its distance from the main cities, this made the stay particularly difficult.
Finally, the private beach was fairly small but the larger problem was that the beach was dirty with seaweed (other nearby beaches had been cleaned) and there was additional charges to use the chairs. The facilities were generally old and need to be renovated.
Maria
2025 年 9 月に 5 泊滞在