Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Securing the reservation and all steps leading up to arrival were above and beyond. Arrival day was not pleasant. Room was not ready until 7:36pm. I was told 4-5pm all along leading up to this. Attendants on site had never heard of such late arrivals. It was very unsettling. I was set and ready to enter and had to sit and wait with 5 kids and groceries. Unit needs updating~ lots of broken things~ broken screen on screen door, broken blinds. Things don’t seem taken care of. Only 9 towels. Should have been 10. Wifi never worked, when called staff said if it’s not out everywhere they couldn’t do much. Had to call for pool bracelets. They did not have enough so half of us has AD1 bracelets, other 1/2 AD2. Thankfully security had gotten to know us and was understanding that we didn’t have them. Was told we would have gym cards, never received them- they were not in unit on arrival. Unit was not the cleanest. Condo above us poured water down their balcony daily causing all of our stuff to get wet~ that was fun. I would not stay in this unit again. We did like the pools though. I would consider another unit. The 2nd balcony overlooked parking lot~ it was advertised different but that wasn’t important to us. The cabana cafe~ We came here 1st day while waiting for room, the waitress told us she was sick and started crying and never came back, we had a new waitress but avoided that spot the remainder of the trip! We appreciated the free beach service, although I think unless you are tipping those guys lots of money~ they never have 1st row available, even if you are 1st in line. Condo was in a good location, walk to beach and restaurants was not bad.