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"Something has changed and I will not be coming back. They put me in an ADA room with 2 queens when I had reserve a king suite & no answer to the front desk 2 separate times on the phone; was kept up until 3 am from multiple drunk people slamming doors and having a big party; when attempting to nap the following day housekeeping staff was yelling in a foreign language at the top of their lungs for at least 2 hours outside of my room to where I opened the door and asked them to stop yelling so I could sleep - they stopped 5 minutes and Resumed. Again no answer when calling the front desk. The bath was barely large enough to take a bath. I ordered food at restaurants and was charged for room service each time because I chose to take something to go. On departure the front desk said thank you for staying and never once asked how my stay was. It might as well have been a motel and I’ve never been happier to check out. Never coming back"

"Property overall cleanliness in the hotel/ water park area was very not good, not sure if it was a staffing issue or what. Lots of random trash all over the hallways in all areas that I saw. Most of the showers in the boys locker room were not working. The lockers you had to pay to keep your stuff safe did not appear to be working. There was very few staff to address cleanliness and sanitation concerns in and around the pool area. Broken drains and obvious puke on the floor between the lazy river and other water park area. Broken large water slide. Room was relatively clean but was not given a room with a king bed, which was part of the reservation. Did not try any of the food or drink out of caution for how the other areas of the facility were being handled. "

"Everything was great!"

"One Overnight staff mended member had an attitude and not knowledgable on hotel amenities "

"clean room comfortable bed easy parking amenities for kids were great "

"Surprised and happy had a bar and grill on the premises, "

"The hot tub could use some repairs and maintenance. "

"The main amenities were broken, pool and hot tub, which is why we booked this stay. The place didn’t have any carts to use to load our items. Breakfast was great though, i loved the selections and the layout of the place was awesome. The room wasn’t super clean in the bathroom, looked like leftover sticker gems like a heart and glitter on the floor and when i wiped the ground the towel was black. The shower curtain didn’t hold any water in the shower so the whole floor was soaked and the fan for ventilation didn’t work so it was extremely hot to shower, and the toilet wouldn’t stop running for 6 hours while we left. it kept randomly running new water it was odd. our neighbors across the hall screamed almost all night. the beds and blankets and pillows were awesome and the set up of the room was cool. the view of the trash can wasn’t very nice but it was still fun. "

"Beautiful "