「That was pleasant and comfortable experience at this hotel.
Above all we enjoyed perfect ocean-view from the room balcony, pool and restaurant. We could even faintly see African continent (only first evening, if we were not wrong).
Comparing to the other three hotels in Holiday World, this hotel is small, less staff number and a bit isolated but less crowded and closest to the ocean. This environment makes us feel more calm and privileged.
The staff persons were really kind, helpful and...
「Ive stayed at this hotel before and it was excellent, but I have to say I was disappointed this time. Now I appreciate it was peak season but I was allocated an accessible room which I really didn't want. The room wasn't ready for me at 3pm and so I waited and then when getting into my room the balcony door didn't close properly which meant the air con wouldn't work. They sent for the maintenance man who I waited for who fixed that issue but this was time out if ablong day that I could have...
「I arrived to my room past 1am and immediately noticed a lack of cleanliness. The bed runner was extremely stained and unwashed, there were dried stains on the bedside tables which had not been cleaned, and some rubbish found in the bathroom. In addition to this, the room was extremely outdated with every bit of furniture old and stained giving the room a real grimey feel. I didn’t want to unpack and put my stuff anywhere. As I arrived after 1am, I put the do not disturb sign on the door. The...
「We had a wonderful stay at this hotel and truly enjoyed every moment of our vacation. The rooms were comfortable and clean, the food was delicious with plenty of variety, and the facilities were excellent. The atmosphere throughout the hotel was welcoming, and everyone worked hard to make guests feel comfortable and happy.
A special thank you to the amazing entertainment team. Jesus was absolutely perfect with the activities and especially wonderful with the kids. His energy, kindness, and...