「Really nice hotel, great staff, friendly, helpful and polite. Nice, clean facilities. Some quaint and quirky features. Really enjoyed our stay here. Would recommend. 」
「Staff were very friendly and helpful. Room was spacious and well appointed. Thankful we got moved to 1st floor as no lift and I have some mobility issues. A fan in room would have been a great addition as it was quite warm. And Leaving windows open brought in traffic noise from road out front. Breakfast was excellent. Would definitely stay again.」
「The staff was very nice and helpful. We liked the location of the hotel because it was not in the most touristy area--a welcome break from the crowded sightseeing spots.」
「Jack was a lovely host, very helpful, especially with suitcase carrying to & from the room. Snacks etc. always available on a help yourself basis. Good local knowledge regarding places to visit. Kindly lent us some season tickets to various tourist attractions at no cost to us. Highly recommended venue and host.」
「Great experience. The hotel is in a perfect location, close enough to the city centre and nice and quiet. Very clean and all staff were very friendly and helpful! Would recommend 」
「The hotel is located very close to restaurants, pubs, and a beautiful park right across the street. It’s walkable into the city center with many beautiful sites and attractions.」
「Was pleasantly surprised by hotel, room was nice, rooftop bar a bonus although there was an unpleasant smell drifting into rooftop from somewhere. Breakfast service and food was excellent. Would stay again and hope the smell was a one off」
「Communications before during and after our stay was superb. Our room was spacious spotless and free from any other guest noise. The small treats in the room were a nice touch. The only slight issue was no shower gel in the bathroom so I had to use my wife’s. At least it made me smell sweet . Unfortunately due to our early start we didn’t have breakfast which did smell really nice. We are doing the York 10k event again and will stay here preferably room 14 」
"The staff was very nice and helpful. We liked the location of the hotel because it was not in the most touristy area--a welcome break from the crowded sightseeing spots."