4/10 Poor
Ian
Traveled with partner
Apr 22, 2024
I felt the advertising was misleading but we made it work.
-The room I got was designed for disabled people. That was not clearly advertised on Expedia (it was called (accessible) and was an issue because the shower didn't drain as well as a typical shower does.
- The room was advertised as having a plasma tv- false; it had poor picture quality. I didn't go to Miami Beach to watch TV, but it was a con.
-The room was advertised as having a kitchenette- it didn't have a sink except for what was in the bathroom.
-It was advertised as having full-size refrigerator/freezer/washer and dryer. I didn't see them.
Aside from this, the room could've been significantly improved with a few improvements.
- There was no soap in the bathroom when I arrived. No paper towels despite being advertised as having a kitchenette.
-plugs in inconvenient places- a power strip would've gone a long way.
-Small sink that was cracked and needed to be replaced.
-Staff were not ready to check us in by 3 PM check in time due to rooms not being cleaned in time and there was a crowd of about 20 people with a similar issue. I got the impression the hotel hired the minimum possible number of people to run it.
Hotel can't hold a bag if you check in early- we used an app called bounce to put our stuff in a bike shop for about three hours. It worked out fine, but it cost us $20 or so, and our things were unsecured in that time.
Location good, bed good.
Ian
Stayed 3 nights in Apr 2024