6/10 (普通)
Kimberly
カップルで旅行, 家族旅行
2024 年 5 月 15 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property looks nothing like the pictures, pool area wasn’t cleanly drains broken over flowing, ripped cabana seats, the south beach portion of the hotel is like an abandon building NO HOSPITALITY room and they make no accommodations for early or late arrivals/departures. The golf cart ride for 1 mile is not true they took it away. Beach is only 2 chairs per room, even if your room sleeps 4 you have to pay extra per chair and no umbrella. The only good thing I can say is the beach workers were so nice and helpful and the restaurant at Boulan the connecting hotel was Decent. The rooms don’t go below 74 degrees you can’t change the temp either. The showers leak terrible all over bathroom floor. No late or early check ins, basically avoid this hotel if you can. I wish I could get partial refund that’s how I displeased I was with it.
Kimberly
2024 年 5 月に 2 泊滞在