-I had some inquiries prior to securing the unit and after. Each was answered in a timely and friendly manner. -I made a special check in request prior to arrival and the request was kindly granted. -The check in process was easy. -The directions to find the parking garage were a little confusing. -For 2 days the lock on the door from the garage to the building, on our level, was removed so it was unsecured. -The beach gear we used (chairs & umbrella) was in working order. The part to lock in the umbrella’s position was missing. One of the beach chairs was a bit soiled. -A major issue was the lack of blackout blinds. Bedrooms should have them. -The unit did not feel cozy. It felt like a unit men would like. -I had to touch up a toilet and floor when we arrived -The unit is decent, but there’s a good bit of wear and tear to be addressed. ie. marked up walls in multiple rooms, the floor of the balcony was in terrible shape (Paint chipping all over), the balcony furniture could use replacing, peeling and bubbling paint on a bathroom ceiling, bubbling paint behind a toilet tank, broken off toilet paper holders in both bathrooms…-The towels were dingy and not the softest. -There was some staining on some bed spreads/linen. The linen could stand upgrading. -The kitchen was equipped, but the items were real basic.-The pool area was nice. They have covered cabana areas. -The A/C was good.