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City Express Plus by Marriott Ciudad de México Santa Fe

3.0 star property
Ciudad de México delivers both excitement and tranquility at this welcoming hotel where daily receptions, beautiful gardens and helpful staff await

Choose dates to view prices

Travelers feel the energy of Ciudad de México at City Express Plus by Marriott Ciudad de México Santa Fe. The multilingual staff earns praise, while guests enjoy free continental breakfast, relax at the manager's reception, or find peace in the garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥12,844
￥15,349 total
includes taxes & fees
May 24 - May 25

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About this property

City Express Plus by Marriott Ciudad de México Santa Fe

  • Hotel near Paseo de la Reforma
  • At City Express Plus by Marriott Ciudad de México Santa Fe, you can look forward to free full breakfast, a free daily manager's reception, and a terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
  • You'll also find perks like:
    • A free area shuttle, valet parking (surcharge), and a 24-hour front desk
    • Multilingual staff, a computer station, and 1 meeting room
    • Luggage storage, an elevator, and a vending machine
  • Room features
  • All 159 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with cable channels
    • Daily housekeeping, desks, and desk chairs

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 33 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 150 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is City Express Plus by Marriott Ciudad de México Santa Fe pet-friendly?

Yes, City Express Plus by Marriott Ciudad de México Santa Fe allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at City Express Plus by Marriott Ciudad de México Santa Fe?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at City Express Plus by Marriott Ciudad de México Santa Fe on May 24, 2026 start from ￥12,844, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for MXN 150 per day.

What time is check-in at City Express Plus by Marriott Ciudad de México Santa Fe?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at City Express Plus by Marriott Ciudad de México Santa Fe?

Check-out is at 1 PM.

Where is City Express Plus by Marriott Ciudad de México Santa Fe located?

Located in Santa Fe, this hotel is within 9 mi (15 km) of Paseo de la Reforma, Auditorio Nacional, and World Trade Center Mexico City. Angel of Independence Monument and U.S. Embassy are also within 12 mi (20 km). Santa Fé Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

Reviews

Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff. Love the hotel
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities
It was a good place to stay was hard to find at first but was good
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, good price for pet stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Great proximity
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Clean, polite staff, safe and good location. For family.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facilites, quiet, friendly people, you can get restaurants and bars just walking
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jose Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and excellent customer service!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design is entertaining, unfortunately the assigned room didn't have a view other than a big concrete wall of the next building, and the room size was less than ideal. I was surprised that at checking in the highlight of Expedia results in the location and type of room assigned. Excellent service of personnel.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is goodnfor the price, good location, suite was decent size BUT staff at front desk was terrible, all of them at different shifts and it was not only me, they had issues with a few other people. Seemed to be unmotivated
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Yacoob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bernabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hugues

Liked: Cleanliness, amenities, property conditions & facilities
That was a great experience, I love this place I will definitely stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zurama

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified

10/10 Excellent

OFELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice second time staying here !
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

MARIO RICARDO GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
The service was late cleaning the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

fene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Laura Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service per price
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and dirty. Specially the bathroom.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upsale on breakfast, no kitchen utensil, small gym
Stayed 2 nights in Jul 2025