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Reviews

4.4 / 5Excellent
339 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Star Medica Hospital
    8 min walk
  • Popular Location
    Plaza Altabrisa
    11 min walk
  • Popular Location
    Specialty Regional Hospital
    12 min walk
  • Airport
    Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Mérida

Located in Mérida, Hilton Garden Inn Merida is in an area with good shopping. Paseo de Montejo and Plaza Grande are notable landmarks, and travelers looking to shop may want to visit Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Merida or Estadio de Beisbol Kukulkan. Our guests appreciate the hotel's central location.

Visit our Mérida travel guide
Popular Location

What's nearby

  • Star Medica Hospital - 8 min walk
  • Plaza Altabrisa - 11 min walk
  • Specialty Regional Hospital - 12 min walk
  • Paseo de Montejo - 6 min drive
  • Monument to the Fatherland - 6 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 15 min drive

About this property

Hilton Garden Inn Merida

3.5-star hotel near Plaza Altabrisa
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and concierge services. All 126 rooms provide free WiFi and free wired Internet, LED TVs with satellite channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free bottled water are among the other amenities available to guests.
Hilton Garden Inn Merida offers 126 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free area shuttle

Food and drink

Breakfast available for a fee: MXN 189.00 for adults and MXN 117.50 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness center
Golfing
Outdoor pool

Family friendly

Dry cleaning service
Free area shuttle
Laundry facilities
Outdoor pool
Refrigerator

Conveniences

Ballroom
Elevator
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Spanish

Business services

Business center
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

42-inch LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 189.00 for adults and MXN 117.50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hilton Garden Inn Merida Hotel
  • Hilton Garn Inn Merida Hotel
  • Hilton Garden Inn Merida Hotel Mérida
  • Hilton Garden Inn Merida Mérida
  • Hilton Garden Inn Merida Hotel
  • Hilton Garden Inn Merida Mérida
  • Hilton Garden Inn Merida Hotel Mérida
4.4

Excellent

5 - Excellent
206
4 - Good
100
3 - Okay
17
2 - Mediocre
6
1 - Poor
10
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

I did not like the pool. Great location in mall. Beds good. Sunday housekeeping was not good. The worker made beds and gave clean towels.

Stayed 7 nights in Jan 2020

3/5

  • Disliked: Cleanliness

Its not located in or close to the touristic/ historical area at all, but very convenient for my personal/family trips.Hotel is relatively new and in good conditions. Front Desk personnel attitud is not warm friendly and knowledgeable enough. One of the pillows on the bed had marks of blood. It looks like Housekeeping department is short of staff, since my room was not cleaned/refreshed two days. I had to call several time to have my room ready. Still, the housekeepers showed an excellent attitud and they were very helpful, even when it was noticeable that they are overwhelmed with the high amount of rooms each person has to clean every day. I will continue staying at this hotel.

Stayed 3 nights in Jan 2020

1/5

  • Disliked: Staff & service

Stayed 8 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is uniquely located within a shopping plaza and restaurants. The friendly staff and cleanliness add to your comfort stay.

Stayed 3 nights in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

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