"I travel all the time for work, and this is one of the worst hotels I’ve ever stayed in. When I got there, it’s like the room wasn’t even cleaned. I found a jellybean in the bed, the carpets were FILTHY, and the bathroom was disgusting. I found stray hairs everywhere. Even the lobby was unkept. I would’ve canceled on my stay, had it been refundable. I genuinely was disgusted to even walk on the floor in the hotel room 0 out of 10 do not recommend."
"I absolutely love this place. Great people, beautiful hotel, awesome Bass Pro Shop, and quick access to downtown. Make this your place to stay in Memphis!"
"Love this hotel! This was our second visit. Disappointed that TV only worked part of day . Also no hair dryer or no extra roll of toilet paper . All issues were reported to client services. "
"The front desk staff was very polite and helpful. The rooms were beautiful. The view was beautiful as well great place to stay. I would absolutely stay again."
"Room was nice and loaction is good. The breakfast is very expensive. The thing that lets it down are the bar staff and some at breakfast (but not all). One bar staff member was rude and arrogant, the worst we come across on our road trip, if you don't want to work here just get another job. "