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Hyatt Place Memphis Primacy Park

Photo gallery for Hyatt Place Memphis Primacy Park

Lobby
Outdoor pool
Outdoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Hyatt Place Memphis Primacy Park

Hyatt Place Memphis Primacy Park

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
38119, TN, Memphis, 1220 Primacy Pkwy

Explore the area

  • Popular LocationDixon Gallery and Gardens5 min drive
  • Popular LocationUniversity of Memphis9 min drive
  • Popular LocationPink Palace Museum10 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)16 min drive

Choose dates to view prices

About this area

Memphis

Located in Memphis's White Station neighborhood, Hyatt Place Memphis Primacy Park is in the business district. Beale Street Landing is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Pink Palace Museum and Memphis Zoo. Graceland and Dixon Gallery and Gardens are also worth visiting.

What's nearby

  • Dixon Gallery and Gardens - 5 min drive
  • University of Memphis - 9 min drive
  • Pink Palace Museum - 10 min drive
  • Overton Park - 13 min drive
  • Wolfchase Galleria - 15 min drive

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 16 min drive

About this property

Hyatt Place Memphis Primacy Park

Suburban Memphis hotel in White Station with free breakfast
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 128 rooms feature comforts like premium bedding and down comforters, while conveniences include sofa beds and sitting areas. For a bit of entertainment, flat-screen TVs come with DVD players, and guests will also find WiFi and free local calls.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 1 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 3 mi

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Dogs welcome
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 1 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 472 out of 957 reviews
5 - Excellent 49%
Rating 4 - Good. 297 out of 957 reviews
4 - Good 31%
Rating 3 - Okay. 88 out of 957 reviews
3 - Okay 9%
Rating 2 - Poor. 51 out of 957 reviews
2 - Poor 5%
Rating 1 - Terrible. 49 out of 957 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I assume they were understaffed but check in went quickly and smoothly. The room was ok but the carpet was nasty with stains and just dirty. My son's socks were brown from walking around on it. For the price I expected better.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, clean as can possibly be, Covid careful and Across the street from St. Francis Hospital. The rooms are large, quiet and well appointed. I would stay there again in a minute.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact I have to pay full price for a night and was not able to get into my room until hours after checking because my room was not ready.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was AMAZING! Check-In was a breeze. My kids were a little disappointed that the pool was closed closed.
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This was the absolute worst hotel stay that I have ever had anywhere, anytime for any reason! Of five hotel visits in Memphis, four of them were at Hyatt Place. And of those four, three of them were at Wolfchase. Stay there! Do NOT BOOK PRIMACY! The location and facility were fine. But I am beyond words about the customer service. We had our youth baseball team booked there. Baseball uniforms need to be washed. Two washers and two dryers. Only one of each was operable but no out of order sign. At the very worst, this only needed to be an inconvenience for us. Nothing more. When the one machine ate our quarters, I went to the front desk and the young lady, not standing up when I approached and keeping her cell phone in her hand, told me the machines are contracted out. I had to ask for a refund and with attitude, reluctantly got up and went to the cash register and gave me cash. I explained that I needed quarters because the one machine was still operable. She said they didn't have quarters. In my opinion, I'd think you'd realize your guest is already inconvenienced and would at least try to scrape together as many quarters as you could find. Nope. So after our first load from the working machine was finished, we tried to use the dryer and it also ate our change. My wife went to the front desk about the issue, only to meet with even more attitude...over $.50. This all ended with a call to the police and an "eviction". So much more to this but you get it!
Stayed 4 nights in Jul 2021