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Homewood Suites Southwind - Hacks Cross

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Homewood Suites Southwind - Hacks Cross offers a practical base in scenic Lakes of Forest Hill. Enjoy to-go breakfast, an outdoor pool, tennis, grocery shopping service, high-speed WiFi, and an area shuttle. Guests love the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Gym
  • Housekeeping
  • Pet friendly
The current price is ￥12,151
￥14,737 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Ceiling fan
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Premium bedding
Sofa bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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￥15,464 total
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About the neighborhood

Map
38125, TN, Memphis, 3583 Hacks Cross Rd

What's nearby

  • Mike Rose Soccer Complex - 4 min drive - 6.7 km
  • TPC Southwind - 5 min drive - 3.6 km
  • Carriage Crossing - 5 min drive - 10.2 km
  • Methodist Le Bonheur Germantown Hospital - 8 min drive - 6.1 km
  • University of Memphis - 16 min drive - 21.6 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Red Hook Cajun Seafood & Bar - ‬16 min walk
  • ‪Kroger Fuel Center - ‬6 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Hotel located in Lakes of Forest Hill
At Homewood Suites Southwind - Hacks Cross, you can look forward to free to-go breakfast, a free grocery shopping service, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an outdoor tennis court, and express check-out
  • Express check-in, meeting rooms, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with spring water tubs and rainfall showers
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 1,007 reviews
The price is ￥12,258
￥14,004 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on Dec 3, 2025 start from ￥12,151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites Southwind - Hacks Cross pet-friendly?

Yes, Homewood Suites Southwind - Hacks Cross allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites Southwind - Hacks Cross?

Self parking is free at this property.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Homewood Suites Southwind - Hacks Cross?

Check-out is at 11 AM.

Where is Homewood Suites Southwind - Hacks Cross located?

Located in Lakes of Forest Hill, this hotel is within 2 mi (3 km) of Shoppes At Hacks Cross, TPC Southwind, and Topgolf Memphis. Cotton Plant Shops and Riverdale Crossing are also within 3 mi (5 km).

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Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 538 reviews
Rating 8 - Good. 122 out of 538 reviews
Rating 6 - Okay. 71 out of 538 reviews
Rating 4 - Poor. 73 out of 538 reviews
Rating 2 - Terrible. 52 out of 538 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LaMikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No complaints. They have a whole kitchenette with dishes and fridge. Nice comfortable bed. The breakfast was good and hot.
Stayed 1 night in Sep 2025

10/10 Excellent

Freezell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Linwood

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Nice comfy place
Stayed 1 night in Jun 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

2/10 Terrible

Lora M

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and entire hotel are dirty and run down.
Stayed 8 nights in Jun 2025

6/10 Okay

Gerald

Disliked: Cleanliness, property conditions & facilities
I was not happy at all with the smell of weed as soon as I parked my car and opened the door. Also, my room smelled like urine and as if someone tried to deodorize but did not work completely. I did not ask to move because I was wayyy too tired from a long drive and the rest of the room appeared clean, specially the bed. The hotel needs a major upgrade. The leather on the chairs were peeling terribly, cabinets were old. On my way back through, I did not return to this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was very friendly
Stayed 3 nights in Oct 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Breakfast hostess chewed me out for using the egg spoon to scoop breakfast meat.
Stayed 1 night in May 2025

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel's exterior is beautiful. Unfortunately, it is dirty and has bed bugs. 1) The interior (hallways/elevators) was dirty, and no AC (only lobby/rooms) 2) The room had bed bugs 3) The room wasn’t clean, hair on all the surfaces, and food crumbs behind the doors. 4) The room didn’t have any towels available When we arrived, we wanted to shower after a long travel day, but there were no towels. We called the desk, and they said they had no clean towels for us either and had no idea when we would have some. The next day, the tournament started at 7 am, and it was 8 p.m. While sorting the towel issues, we checked the bed, pulling up the sheets and skirt between the mattress, and found active bed bugs crawling around. We took photos, grabbed our stuff, and checked out.
Stayed 3 nights in Aug 2025

2/10 Terrible

Aaron

Disliked: Amenities
We couldn’t even stay. The room was dirty, dishes uncleaned, trash can had brown mold sludge, 75 degrees in room. We thought we saw a bug on the pillow. We asked for another room, and it had more evidence of possible bed bugs, so we left. Every room stank, and outside was even worse behind a grocery store dumpster. Walls and carpet everywhere were torn up. The staff tried to help, but since we booked through Orbitz, they don’t have any refund options. Won’t use Orbitz again either.
Stayed 1 night in Jul 2025

10/10 Excellent

Aris

Liked: Amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
Stayed 4 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The porcelain was chipping from bath tub and toilet. The room appeared to be older and needed updating. Staff was excellent, friendly, and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone's was real nice made me feels so welcome
Stayed 1 night in Feb 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
I thought the kitchen was a great asset, with kroger next door, the place was clean with the exception of a bug that I saw crawling under the bathroom sink, the staff was great.
Stayed 2 nights in Oct 2023

6/10 Okay

Tyrone

It was ok
Stayed 2 nights in Jun 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities

Noisy and mediocre

Noisy aircon sounded like a freight train all times of the day.Nice room inside.rundown tiny pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace
Stayed 2 nights in Nov 2023

6/10 Okay

Crystal

Disliked: Staff & service
No kitchen utensils, white towels were stained
Stayed 2 nights in Sep 2024

4/10 Poor

GLENN

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room 209 carpet ripped at connections to tile, couch noise, not stopped in bathroom sinks, ground floor floor broken and covered with carpet, noise compressor on refrigerator and heater and no hand on the refrigerator. Need more?
Stayed 2 nights in Dec 2023

4/10 Poor

Ben

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We showed up at 5:00 p.m. and had to wait an hour (maybe more) for them to clean the room before we could get to our room. Once we got in the room, the air conditioner couldn't get the air down below 76 degrees and the toilet had piss in it.
Stayed 1 night in Aug 2023

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure if we have ever had such a bad experience. Room was not ready when we got there at 5pm. There was a lobby full of angry people waiting to get checked in. Rooms “were not clean yet” and later “the A/C isn't working in your room” They finally had a room available at 8pm but had to separate us from our daughter into 2 rooms to accommodate our family. And the A/C didn’t work in one of the rooms!! When I called to report the AC didn’t work they said “I’m sorry we don’t have any other rooms to move you to.” Seriously!? It was so hot. Plus they tried to charge us $200 MORE than what I booked on Expedia. The rooms were not clean and showing significant signs of wear and tear. This hotel is in need of better staffing.
Stayed 1 night in Nov 2024

4/10 Poor

Twianie

Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist stated that the hotel had handicap accessible rooms. They did not. She did not know that a walk in shower was not the same as "handicap accessible". This shows a lack of training. When I reported that the room was not handicap accessible, I was told that one would be available the next day at 4pm. I waited... I called early the next day (at 1 pm) just to check to see if I could get in the room early. The receptionist said " oh, he's not going anywhere". No one bothered to tell me. I was faced with another day without handicap accessible accommodations. To add to the situation, the first floor carpet was filthy and torn. I tripped coming down the hallway. The first floor hallway is filthy, surely your staff sees this.. The breakfast meat options consisted of several different versions of pork.... Pork Bacon, Pork Sausage... Pork. Consider a meat other than Pork. .... Ex. Turkey, Chicken or Beef... And a Mexican couple sat in the back parking lot, late into the night blasting Mexican Music.... where was security? I left the hotel looking for a peaceful , clean, handicap accessible room at another hotel.
Stayed 3 nights in Sep 2024