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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
Comfortable hotel near Beale Street

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Exterior
Point of interest
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served

Overview of Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the neighborhood

38105, TN, Memphis, 300 N 2nd Street
  • Popular LocationBass Pro Shops at the Pyramid10 min walk
  • Popular LocationBeale Street2 min drive
  • Popular LocationFedEx Forum2 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive
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Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mid Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds (Mid Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (High Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 39.7 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (High Floor)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Memphis

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district. Orpheum Theatre and National Civil Rights Museum are cultural highlights, and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedEx Forum or Bass Pro Shops at the Pyramid. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Renasant Convention Center - 5 min walk
  • Bass Pro Shops at the Pyramid - 10 min walk
  • Peabody Ducks - 18 min walk
  • Beale Street - 2 min drive
  • FedEx Forum - 2 min drive

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • The Lookout at the Pyramid - 10 min walk
  • Wahlburgers - 10 min walk
  • Crossroads Tavern & Grille - 5 min walk
  • Kay Kafe - 13 min walk
  • Wendy's - 11 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Hotel near Beale Street
Near Bass Pro Shops at the Pyramid and AutoZone Park, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel provides a library, dry cleaning/laundry services, and a gym. The onsite restaurant, Notes & Provisions, features happy hour and light fare. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a business center and a bar.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, a computer station, and a vending machine
  • A porter/bellhop, smoke-free premises, and ATM/banking services
  • Guest reviews speak well of the helpful staff and location
Room features
All 230 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–9:00 AM for a fee: USD 7–20 for adults and USD 7–20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7–20 for adults, and USD 7–20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel on Apr 1, 2024 start from ¥16,594, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Self parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Peabody Ducks are also within 1 mi (2 km).

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 331 out of 1011 reviews" "
Rating 8 - Good. 278 out of 1011 reviews" "
Rating 6 - Okay. 172 out of 1011 reviews" "
Rating 4 - Poor. 132 out of 1011 reviews" "
Rating 2 - Terrible. 98 out of 1011 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know how anyone rated this hotel less than 5. I drove there apprehensive based on what some folks had to say. But I was pressed and out of options. Thank goodness I booked here regardless of the trolls. EVERYTHING was exceptional. Location, parking, check in, staff, cleanliness, shuttle to the hot spots, breakfast and check out. Top notch. Thank you Crown Plaza.
Stayed 1 night in Mar 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
staff were fighting
Stayed 2 nights in Mar 2024

8/10 Good

Jaylen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Check in was late. Everything else was good.
Stayed 2 nights in Mar 2024

4/10 Poor

Niki

Business traveler
Disliked: Amenities, property conditions & facilities
Coffee maker in room broken, key continuously stopped working, elevator broke, plugs in room didn’t work, lost hot water, and breakfast of powdered eggs cost $20.
Stayed 4 nights in Mar 2024

6/10 Okay

Christine

Liked: Staff & service
Stayed 5 nights in Mar 2024

6/10 Okay

SALANDRIA

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Smells kind of stale. Rooms are not worth the money, my bathroom was small, dirty, and had a lot of rust. Sheets on beds had stains. The bus that takes you downtown is about the best thing this hotel offers. The front desk staff was super nice and helpful. The bartender and breakfast staff were also very nice. The people cleaning rooms were very rude.
Stayed 2 nights in Mar 2024

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was friendly and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Terrance

Stayed 2 nights in Feb 2024

4/10 Poor

Larry, Surprise

Traveled with partner
Disliked: Property conditions & facilities
Toilet did not work our entire stay. We had to take the lid off and fill tank with water anytime we used it.
Stayed 1 night in Mar 2024

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Was great place , enjoyed it very much
Stayed 1 night in Mar 2024