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Hotel Grand Chancellor Melbourne

Photo gallery for Hotel Grand Chancellor Melbourne

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Overview of Hotel Grand Chancellor Melbourne

Hotel Grand Chancellor Melbourne

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3000, VIC, Melbourne, 131-137 Lonsdale Street

Explore the area

  • Popular LocationPrincess Theatre6 min walk
  • Popular LocationMelbourne Central7 min walk
  • Popular LocationQueen Victoria Market15 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Choose dates to view prices

About this area

Melbourne

Hotel Grand Chancellor Melbourne is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Melbourne Central and Queen Victoria Market. Traveling with kids? Consider Melbourne City Baths, or check out an event or a game at Melbourne Cricket Ground. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests appreciate the hotel's central location.
Visit our Melbourne travel guideOpens in a new window
Map

What's nearby

  • Old Melbourne Gaol - 6 min walk
  • Princess Theatre - 6 min walk
  • State Library of Victoria - 7 min walk
  • Melbourne Central - 7 min walk
  • Queen Victoria Market - 15 min walk

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Melbourne Central
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: AUD 29 for adults and AUD 14 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Footlights
  • Encore Cafe and Bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (5382 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone

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Business friendly
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Guest rating 3.5+
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Hotel
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Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: AUD 29 for adults and AUD 14 for children (approximately)
  • Covered valet parking fee: AUD 35 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 313 out of 1005 reviews
5 - Excellent 31%
Rating 4 - Good. 408 out of 1005 reviews
4 - Good 41%
Rating 3 - Okay. 161 out of 1005 reviews
3 - Okay 16%
Rating 2 - Poor. 79 out of 1005 reviews
2 - Poor 8%
Rating 1 - Terrible. 44 out of 1005 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, staff were very friendly.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, easy check-in and check-out process. We were able to access our room early which was convenient given we had flown from interstate. The room was basic, the shower was incredibly sensitive with the temperature, but the twin beds were comfy and there were extra blankets in the cupboard to help with the cold weather. The view from the window in room 1203 was of a wall. Overall, happy with this hotel for the price we paid but probably wouldn’t stay here again.
Stayed 1 night in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Property conditions & facilities
No daily cleaning of rooms. Room was dirty in areival
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally speaking this is a great hotel. It is a little away from trams and trains, so keep that in mind if you have mobility issues. One major issue I found with the room was with the shower. The shower in our room was on a raised platform, which became quiet dangerous - in fact my partner did slip stepping down from the platform, narrowly escaping serious injury. The staff at the hotel are amazing. Very friendly and will bend over backwards for their guests. We took advantage of the buffet breakfast one morning. This was fantastic, with a great range of cooked and continental options. All up, it’s a lovely, relatively modern hotel, you just have to be a bit carefully having a shower.
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money hotel, in great position to get about. Super friendly, accommodating staff.
Stayed 4 nights in Jul 2022