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CitiClub Hotel Melbourne

Photo gallery for CitiClub Hotel Melbourne

Primary image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of CitiClub Hotel Melbourne

CitiClub Hotel Melbourne

3.5 star property

3.6/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
3000, VIC, Melbourne, 113 Queen Street

Explore the area

  • Popular LocationMelbourne Central10 min walk
  • Popular LocationQueen Victoria Market14 min walk
  • Popular LocationCrown Casino and Entertainment Complex16 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

About this area

Melbourne

CitiClub Hotel Melbourne is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near the boardwalk. Travelers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Take an opportunity to explore the area for outdoor excitement like rock climbing.
Visit our Melbourne travel guideOpens in a new window
Map

What's nearby

  • Bourke Street Mall - 6 min walk
  • Melbourne Central - 10 min walk
  • Eureka Tower - 12 min walk
  • Queen Victoria Market - 14 min walk
  • Crown Casino and Entertainment Complex - 16 min walk

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 25 min drive

About this property

CitiClub Hotel Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Melbourne Central
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Lanai Bar
  • Lanai Restaurant

Things to do

  • Nightclub

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (5382 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

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See similar properties

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Melbourne Central Business District
Melbourne Central Business District
Family friendly
Family friendly
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
Air conditioned
Air conditioned
3 star
3 star

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
The check-in location differs from the property location; to check in, go to 410, Little Collins Street, Melbourne 3000 VIC
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 247 out of 987 reviews
5 - Excellent 25%
Rating 4 - Good. 385 out of 987 reviews
4 - Good 39%
Rating 3 - Okay. 190 out of 987 reviews
3 - Okay 19%
Rating 2 - Poor. 88 out of 987 reviews
2 - Poor 9%
Rating 1 - Terrible. 77 out of 987 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities
location is good however property is not cleaned properly , TV is not working, coffee and tea sachets not there and no exhaust fan in bathroom
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with group
Liked: Staff & service, amenities
Property is nice if you’re just using it to sleep/ get ready for an event. Stayed here one night and was alright but for two double beds, it didn’t specify that the second one will be from a pull out couch. Upon waking up in the morning found stains on them sheets which wasn’t nice at all. Have photos as well of these stains
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service
Right in the heart of the city. Walking distance to everything I needed.
Stayed 1 night in Apr 2022

4/5 Good

Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location, good staff, fold out bed was broken luckily our young children we still able to sleep on it. Price definitely reflects the room quality
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Excellent professional staff
Stayed 1 night in Mar 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient to central city, and generally satisfactory. Did not like the fact that the room had not been vacuumed (floor, sofa) for 48 hours. Bathroom and beds clean, however. Milk for coffee was curdled, but staff friendly and happy to replace.
Stayed 1 night in Mar 2022

4/5 Good

Traveled with group
Liked: Staff & service, room comfort
Great location and central to everything
A good location and central to everything. The staff were friendly and accommodating My only gripe was the cleanliness of the room. The cups and glasses looked like they had been hand washed and there was dust on the shelves and nail clippings behind the side table (I needed the plug socket and found them). The bedding and towels were clean which though.
Stayed 2 nights in Feb 2022