「The hotel charges premium rates but fails to deliver premium service. We expected a comfortable and welcoming experience, but the service was disappointing. Management should pay more attention to guest satisfaction instead of charging high prices without providing the level of service guests deserve.
*The room is dirty and smell bad
*room is not Ready until 8:30pm
*no shuttle」
「Where do I begin the stay was absolutely amazing! The staff were so friendly and very helpful. Especially Bryan he was the coolest bartender! Not only did he provide us with great service but also awesome recommendations as well. Nice pool with swim up bar, as well as a good coffee shop on the property. The room was very comfortable and quiet even though it was located on the side of the strip. We loved the fact that we can either walk to the beach or the option of taking a shuttle (golf cart)...