Crew Express Hotel

3.0 star property
Hotel in Medan with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Crew Express Hotel

Breakfast served, Indonesian cuisine
Business Room | Blackout drapes, free WiFi, bed sheets
Exterior
Hallway
Lobby sitting area
Crew Express Hotel in the business district offers a breakfast buffet and Indonesian cuisine. Enjoy the rooftop terrace, rejuvenating spa massages, high-speed WiFi, a coffee shop, and a game room for diversions.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is ¥2,123
¥2,568 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 2 of 2 rooms

Economy Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Bidet
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Business Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Bidet
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Located in Medan, Crew Express Hotel is in the business district and near the airport. Pantai Pondok Permai and Pantai Bali Lestari reflect the area's natural beauty and area attractions include Rahmat International Wildlife Museum & Gallery and Percut Waterpark.
Map
20371, North Sumatra, Medan, Jl. Arteri Kuala Namu No. 19, Deli Serda

What's nearby

  • Medan Mall - 19 min drive - 18.3 km
  • Great Mosque of Medan - 19 min drive - 17.9 km
  • Grand City Hall - 20 min drive - 19.8 km
  • Maimun Palace - 20 min drive - 18.3 km
  • Sun Plaza - 21 min drive - 20.9 km

Getting around

  • Bandar Khalipah Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 15 min drive

Restaurants

  • ‪Ayam penyet cindelaras - ‬3 min drive
  • ‪Bakso Amat Kualanamu - ‬1 min drive
  • ‪PappaRich - ‬5 min drive
  • ‪KFC - ‬4 min drive
  • ‪D' Raja Coffee - ‬5 min drive

About this property

Crew Express Hotel

Hotel in the business district
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a rooftop terrace at Crew Express Hotel. The on-site Indonesian cuisine restaurant, Laurence Cafe, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and an arcade/game room.
You'll also find perks like:
  • Free self parking
  • A water dispenser, an elevator, and local meal delivery service
  • Smoke-free premises, a 24-hour front desk, and a TV in the lobby
Room features
All 65 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • LED light bulbs, daily housekeeping, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laurence Cafe

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • In a provincial park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2016
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
KNO Hotel Medan
KNO Hotel
KNO Medan
The Crew Hotel KNO
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan

Frequently asked questions

Is Crew Express Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crew Express Hotel?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Crew Express Hotel on Oct 27, 2025 start from ¥2,123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crew Express Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Crew Express Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Crew Express Hotel?

Check-out is at noon.

Does Crew Express Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crew Express Hotel located?

Situated near the airport, this hotel is within 12 mi (20 km) of Museum of North Sumatra, Medan Mall, and DeliPark Mall Medan. Grand City Hall and Maimun Palace are also within 12 mi (20 km).

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