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The Inn At Mazatlan

3.5 star property
Beach hotel with 2 outdoor pools and 5 hot tubs

Choose dates to view prices

Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
Couples treatment rooms, sauna, body treatments, mud baths, aromatherapy
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Lobby
2 outdoor pools, pool umbrellas, sun loungers
The Inn At Mazatlan in Zona Dorada offers a welcoming retreat with beautiful gardens and on-site shopping. Enjoy two outdoor pools or book treatments at Paradise Spa. Attentive staff and Papagayo Restaurant serving regional specialties complete the experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 62 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(22 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront

8.8 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Luxury Suite, Ocean View

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Street View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Side Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Double Room Standard with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • 75 sq m
  • Sleeps 4

View all photos for Quadruple Suite Classic with Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Classic with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6

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About the neighborhood

Map
82110, SIN, Mazatlán, Avenida Camaron Sabalo 6291, Zona Dorada

What's nearby

  • Punta Camaron Beach - 10 min walk - 0.9 km
  • El Cid Country Club Golf Course - 16 min walk - 1.4 km
  • The Mazatlan Malecón - 8 min drive - 2.0 km
  • Cerritos Beach - 13 min drive - 3.1 km
  • Mazatlán Aquarium - 17 min drive - 4.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Mariscos Beto - ‬1 min walk
  • ‪señor frogs - ‬4 min walk

About this property

The Inn At Mazatlan

Hotel near The Mazatlan Malecón
Take advantage of a terrace, shopping on site, and a garden at The Inn At Mazatlan. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and windsurfing. Indulge in a body treatment, aromatherapy, and a body wrap at Paradise Spa, the onsite spa. The on-site restaurant, Papagayo Restaurant, features Regional cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Free valet parking, plus self parking (surcharge)
  • Full breakfast (surcharge), babysitting (surcharge), and a front-desk safe
  • An elevator, beach towels, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 177 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MXN 50 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 337 to 455 for adults and MXN 169 to 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 337 to 455 for adults, and MXN 169 to 225 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

Does The Inn At Mazatlan have a pool?

Yes, this property has 2 outdoor pools.

Is The Inn At Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Inn At Mazatlan?

Valet parking is free at this property.

What time is check-in at The Inn At Mazatlan?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Inn At Mazatlan?

Check-out is at 11 AM.

Where is The Inn At Mazatlan located?

Located in Zona Dorada, this beachfront hotel is in the city center and within a 15-minute walk of Playa Brujas, Punta Camaron Beach, and Islas de Mazatlan Ecological Reserve. Islands and Protected Areas of the Gulf of California and Sea Shell City Museum are also within 15 minutes.

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Reviews

The Inn At Mazatlan Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 130 out of 1006 reviews
Rating 4 - Poor. 67 out of 1006 reviews
Rating 2 - Terrible. 57 out of 1006 reviews

Reviews

10/10 Excellent

TRIACY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay.
Stayed 7 nights in May 2025

8/10 Good

BEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older hotel and certainly dated, but clean, great service, location
Stayed 10 nights in May 2025

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Evelyn Liliana

Liked: Amenities
10/10
Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 7 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Staff & service, amenities
Like the location and the staff. The area we stayed in was dated but clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Every time we go on vacation to this property, we always have a good family time together! We been going to this property for the past 3 to 4 years.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marissa Yanelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025

8/10 Good

Luis Hector

Liked: Amenities, property conditions & facilities
The hotel needs to improve its cleaning schedule because of the ongoing renovation project
Stayed 3 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 14 nights in Feb 2025

10/10 Excellent

Omar Raul

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 4 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. We felt very safe. The food was very good. resort is in front of a Starbucks, Rico’s cafe and Oxxo. The resort was always clean. Security sits out all night to make sure no one walks onto property. Beautiful views! Inexpensive laundry service-you drop off your clothes in the morning before 11 and they have it ready around 5pm.
Stayed 6 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities
LOCATION
Stayed 4 nights in Oct 2024

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Osbaldo Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price on Expedia, only 2 small details (1 the outbound flight was delayed 2 hours and there was no water one afternoon... change of sheets was pending and we had to request it) very friendly people from Mazatlan!
Stayed 6 nights in Dec 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the beach and public transportation. The maid for our room was awesome. Staff was always helpful. Internet worked flawlessly. Our room was in the tower and was tired. Street noise was problematic as we came to hear the ocean and it was obscured by road noise. However, we did get a front row seat to the beautiful Mazatlán sunsets. Would have preferred a room in the newer part of the hotel so when walking to the pool area one would not have to walk through the lobby.
Stayed 16 nights in Feb 2025

6/10 Okay

Vasiliy

Liked: Cleanliness, property conditions & facilities
I would give an excellent review, but two of my towels were stolen from the beach. The staff refused to investigate this incident, although they would be able to see what happened on the camera, and made me to pay money for these two cheap towels. I was very disappointed.
Stayed 7 nights in Apr 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
The maid service was not as good as it should have been. We complained several times that the soap dispenser in the bathroom didn’t work. Never fixed.
Stayed 14 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Amenities
Ok
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Great location, not great service and I even got an extortion call, for this reason ia that I am not showing my name on the review. The property has been remodeled but it has a lot of defects. Stoves not working properly, doors not closing correctly, Amazing view and great location.
Stayed 4 nights in Jun 2024

2/10 Terrible

Dulce

Disliked: Cleanliness, staff & service
Ruined Our Trip! Our stay at this hotel was an absolute nightmare. As travelers from the USA, we expected at least basic hospitality, but this place completely ruined our trip. The staff was incredibly rude and unhelpful, making us feel unwelcome from the moment we arrived. The rooms were filthy and humid making our bed feel wet all the time! If you value your sanity and want to enjoy your trip, do yourself a favor and avoid this hotel. Trust us, it's not worth the risk. This place will ruin your vacation.
Stayed 5 nights in Jul 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again.
Stayed 3 nights in Oct 2025