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Luna Palace Hotel and Suites

3.0 star property
Family-friendly outdoor pool with children's waterslide creates a relaxing retreat, while attentive concierge services ensure guests enjoy a hassle-free stay

Choose dates to view prices

Luna Palace Hotel and Suites offers a welcoming family atmosphere in Zona Dorada. Enjoy the outdoor pool with a swim-up bar or find a quiet moment in the garden with WiFi. The staff is consistently praised by previous guests for their helpfulness.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Kitchenette, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board

Junior Suite, Kitchenette, Partial Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board

Family Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Kitchenette, Garden View

In-room safe, blackout drapes, iron/ironing board

Junior Suite, Kitchenette, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, Kitchenette, No view

In-room safe, blackout drapes, iron/ironing board

Junior Suite, Kitchenette, No view

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Hair dryer, towels

Junior Studio Suite

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Studio Suite

In-room safe, blackout drapes, iron/ironing board

Junior Studio Suite

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Studio, Kitchenette, Ocean View

In-room safe, blackout drapes, iron/ironing board

Studio, Kitchenette, Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Zona Dorada, a neighborhood in Mazatlán, Luna Palace Hotel and Suites is in the entertainment district and on the beach. El Cid Country Club Golf Course and Pacific Golf Center are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mazatlán Aquarium and Mazagua Aquatic Park. Traveling with kids? Consider Munba National Whale Museum, or check out an event or a game at Teodoro Mariscal Stadium. Surfing/body boarding offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Mazatlán travel guide
Map
82100, SIN, Mazatlán, Ave Camaron Sabalo S/N, Zona Dorada

What's nearby

  • Aerial of Cerritos beach with a beautiful seascape captured at sunset
    Cerritos Beach
    14 min walk - 1.2 km
  • Mazatlan featuring a beach, waves and general coastal views
    Witches Beach
    6 min drive - 5.8 km
  • Playa Brujas
    2 min walk - 0.2 km
  • Punta Camaron Beach
    3 min drive - 3.1 km
  • Bula
    4 min drive - 3.5 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT)
    33 min drive

Restaurants

  • La Catrina Restaurant y Cantina
    2 min walk
  • Angelo's
    5 min walk
  • La Fifi
    11 min walk
  • Los Panchos-pueblo Bonito
    4 min walk
  • Diego's Beach House
    3 min walk

About this property

Luna Palace Hotel and Suites

Family-friendly hotel near The Mazatlan Malecón
Consider a stay at Luna Palace Hotel and Suites and take advantage of a swim-up bar, a poolside bar, and a terrace. With amenities like a beachfront location and kayaking, this hotel is the perfect place to soak up the sun. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils
  • 29-inch TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Kayaking
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 29-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Does Luna Palace Hotel and Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Luna Palace Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Luna Palace Hotel and Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Luna Palace Hotel and Suites?

Check-out is at noon.

Are there all-inclusive benefits at Luna Palace Hotel and Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Luna Palace Hotel and Suites located?

Located in Zona Dorada, this beachfront hotel is in the entertainment district, just steps from Playa Brujas and Islands and Protected Areas of the Gulf of California. Punta Camaron Beach and Islas de Mazatlan Ecological Reserve are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Luna Palace Hotel and Suites Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 305 out of 786 reviews
Rating 8 - Good. 270 out of 786 reviews
Rating 6 - Okay. 119 out of 786 reviews
Rating 4 - Poor. 38 out of 786 reviews
Rating 2 - Terrible. 54 out of 786 reviews

Reviews

Verified

10/10 Excellent

Frank John

Liked: Cleanliness, amenities, property conditions & facilities
Room overlooked the beach and sunset nightly
Stayed 28 nights in Feb 2026
Verified

10/10 Excellent

Raymond Allen McKee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean and pool area both visible from our room. Staff super friendly and helpful. Location conveniently located to restaurants and stores.
Stayed 21 nights in Feb 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and were very friendly. The pool was heated, a nice feature after a dip in the ocean!
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very friendly, and always working on something. Cleaning, pruning, doing touch up work. I was really impressed with the upkeep of the facility. The complex is small, which made everything accessible. Highly recommend. We will be back !
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Daysha Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This is mine & my husbands 2nd time here ! We absolutely love Luna palace, it’s in a perfect location with many great places to eat In walking distance & stores close for your convenience. The pool & beach are spectacular. We are definitely the youngest ones here when we come (35) but love how calm & quiet it is & have made many friends while we have stayed. Rooms are always clean & everyone is so friendly. We will definitely be back in the near future to enjoy another vacation in beautiful Mazatlan.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness
Yes very clean! Very satisfied!! We had an AMAZING time Food was amazing
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Dacey

Liked: Cleanliness
Room was good but we paid for junior and received a studio again so it’s always disappointing that we get down graded. Front desk staff are always amazing. The cleaning staff do such an amazing job.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place for us. Love the location, breakfast, and staff.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Harley

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good View was amazing Nice bed Pool and beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nancy R

Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Room and resort was spotless, staff were courteous. We had an electrical issue and the blender wasn’t working, the front desk staff attended to us immediately, fixed it and provided us with a new blender. The only issue we had were people putting towels on beds early for the day with very few people using them. They were even securing beds on the beach as well as by the pool. Why?! They can only occupy one bed at a time!! Fortunately we were able to get beds at the beach every day.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted for a relax and recharge beach vacation! Comfortable beds, kitchenette, amazing view of the ocean. Swim in the warm clean pool or walk down a few steps and swim in the Ocean. Friendly kind staff with good English skills. Clean, neat, and well maintained!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at Luna Palace. We were there for the month of January and loved everything about it . The staff were great and the front desk spoke very good English . The air conditioning worked perfectly . They were very quick to any small problem that came up and as one time our stove quit working and they were there in 10 minutes to fix it. The room cleaning is excellent It's a small resort and we liked that the pool music was not loud or aggravating. There are no daily night shows which we like I was there to relax and spend time on the beach. Walking south you can walk for miles when the tide is down. We didn't eat at the resort this year. We cooked our own meals and I think all rooms have a kitchenette which was adequate for what we wanted. There is a Walmart that has everything a short taxi ride away. Its a popular place for families with small children .Thank you Luna Palace for an excellent stay!!
Stayed 28 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The place is amazing. The staff super welcoming and friendly
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities
The location is perfect, the heated pool and beach are great & all the staff are great!
Stayed 26 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good very family-friendly
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view to the beach.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

DEBRA JOANNE LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!
Stayed 4 nights in Jan 2024
Verified

8/10 Good

inis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly right on beach it is NOT an all inclusive so activites are limited if that is what u want Quiet is what I an after
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the common areas is excellent 👌
Stayed 3 nights in Nov 2023