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Hotel Santa Barbara

2.0 star property
Travelers step right into Mazatlan's vibrant energy from this welcoming downtown hotel where attentive staff help guests recharge between adventures

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Hotel Santa Barbara in downtown Mazatlan offers continental breakfast, a 24-hour multilingual front desk, rooms with high-speed WiFi, and a water dispenser for guests.

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk
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About this property

Hotel Santa Barbara

  • Hotel remodeled in 2023 and located near The Mazatlan Malecón
  • Near Olas Altas Beach, Hotel Santa Barbara provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
  • A water dispenser, multilingual staff, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Santa Barbara include amenities such as free WiFi.

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The price is ￥4,174
￥4,967 total
includes taxes & fees
May 22 - May 23
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number DHO230309KY9

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Santa Barbara pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Santa Barbara?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Barbara?

Check-out is at 11:00 AM.

Where is Hotel Santa Barbara located?

Located in Centro Historico, this hotel is steps from Playa Norte and The Mazatlan Malecón. Fisherman's Monument and Jose Maria Pino Suarez Municipal Market are also within 10 minutes.

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Reviews

Reviews

5.6

5.4

Cleanliness

5.6

Amenities

5.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 5 out of 15 reviews

Reviews

Verified

2/10 Terrible

Mukesh

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff was not co-operative, no clean room. One of male staff in the day shift was not allowed to take drinking water. Night shift male staff is really good and co-operative in nature.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sara

Liked: Staff & service
Very close to the beach.
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

Kimberly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Images online did not match the room in real time. Windows were missing glass & covered in plastic. The shower facility was in very poor condition. The bed linens were stained with rust or something. We were able to get into the room early.
Stayed 1 night in Jul 2024
Verified

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Exelente servicio del personal
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Hab limpia
Stayed 1 night in Sep 2025
Verified

4/10 Poor

florentino

Disliked: Cleanliness, property conditions & facilities
Muy mala las instalaciones
Stayed 2 nights in May 2025
Verified

2/10 Terrible

BRENDA

Disliked: Cleanliness, staff & service, property conditions & facilities
VENTANA SIN CRISTAL EN EL BAÑOOOOOOOOOOOOOOOOO
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Liliana Aline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba en mal estado, no fue lo que yo reservé, ganchos en mal estado, olor a húmedo en toda la habitación, habitación sucia, colchones en mal estado con resortes salidos, ropa de cama sucia y manchada, funda de almohada con manchas de sangre, a parte el encargado hizo el comentario que esa habitación no la tenía a la venta y estaba bloqueada. NO RECOMENDABLE
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Olga Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitacion muy pequeña, abria mi ventana y estaba una inmensa pared que no dejaba ver nada. Se me termino el papel sanitario y solicite 1 y me dijeron que no tenian, la televicion no funcionaba tubo que acudir el personal de mtto a revisarla, colochones muy duros, el clima muy viejo hacia un ruido espantoso.. Mi hospedaje era para 5 noches y solo pase 1 ahi me tube que cambiar a otro hotel...
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Liliana

Liked: Staff & service, amenities
Tiene una buena ubicación, pero nos tocó cuando estaban haciendo el desasolve en la entrada de la calle y olía terrible, afortunadamente nos cambiaron a las habitaciones del 3er piso
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Rosa

Disliked: Amenities, property conditions & facilities
Fatal, el piso estaba muy sucio, querían cobrar $50.00 porque la toalla se ensució ( por el suelo) y no fue así. Mal personal.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Eduardo Efraín

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una mala experiencia en general

El hotel es viejo, antiguo, y eso se nota a primera vista porque no se han dado a la tarea de actualizar, mejorar o siquiera darle mantenimiento a ninguno de los elementos del hotel en general. Las puertas no cierran bien, las ventanas no se pueden abrir porque están oxidadas, los baños y sus muebles son del año del caldo. La habitación que me dieron solo constaba de una cama y nadamás, sin siquiera un buró para poner tus cosas. El colchón estaba duro y se sentían los resortes. El aire acondicionado arrojaba polvo, el ventilador estaba sucio, por lo que además sufrimos de calor. Los pasillos olían a trapo sucio cuando los acababan de limpiar. El personal no es amable con los huéspedes. No hay elevador. Entre otras cosas.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Luis Javier Aparicio

Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024
Verified

8/10 Good

douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024