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I have been using this hotel for the past 15 years. When I first checked in, I was so impressed by the warm welcome—the staff offered me one of the nicest glasses of orange juice and a cold towel. It was such a lovely touch and left a lasting impression on me. Compared to those days, however, I was very disappointed with my experience this time. When I arrived at the hotel, I had to wait for about 10 minutes before any staff member appeared. I was also told that I would have to pay $150 if I wanted to check in before 2:00 p.m., while housekeeping staff were having lunch in the lounge. In addition, there was no longer a kettle or coffee maker in the room. I mentioned my disappointment to one of the male staff members, and he kindly offered to treat me to a coffee. He certainly didn’t have to do that, but it was a very nice gesture and made me feel a little better. I have always had fond memories of staying at Sirtaj, and I sincerely hope that the warm and attentive service I experienced in the past will come back again.

十分すぎる広さ、そして清潔感、洗濯機と乾燥機もあり生活しやすかったです。 フロントも明るく親切に対応してくれました。 赤ちゃん連れだったので、エレベーター近くの庭に近い部屋を用意してくれたと思います。 ありがとうございます。ぜひ、また滞在したいです。

Rooms very clean. Staff very nice. The lady in the front desk is very helpful and always great attitude. Restaurant (el jefe) staff amazing too. Pool fun, dj great and good music. All amazing.