Mawneys Vacations from ￥283,747

Rooms were clean and tidy. The staff were very helpful. My son and I both enjoyed breakfast. It was well cooked and set us up for the day

We lived this hotel. The only downside was the bathroom. While designed as an accessible wet room, the shower didn’t drain which left the bathroom floor very wet a slippery. Otherwise this is a great hotel in a fabulous location with extensive amenities.

This place is great. Comfortable, close to shops and the tube, and great for our needs (family of 4).

The hotel was great, small, spotless and in a very quiet yet fairly central location with very helpful staff. I booked a “small double room”, thinking this meant a small room with a double bed, it actually means a room with a small double bed as in a 3/4 size double bed. I think the wording on the room type should be changed as this meant that me and my adult daughter had to share a very small bed for two nights!

I booked a specific place due to the sleeping arrangments, knowing how specific my neurodivergent kid is, needing to sleep in her own bed. Not until we were in the air already flying from the US to London, I was sent a message that they changed us to another apartment, tried to say it was an upgrade. The sleeping arrangment was ruined and 2 kids had to sleep on the couch. The towels weren't any bigger than hand towels and they gave us 5 for 5 people the whole week. Water went all over the floor because the shower glass is very difficult to close enough for the 1st 2 panes without the 3rd one all the way touching you. And since no other towels in the whole place, it was ridiculous. Not even kitchen towels, napkins, or paper towel. Also, while there was a washer/dryer, no detergent and no idea how to work it. And there was nowhere to put anything in the bathroom, there were holes and rust marks where they must have had shelves, but they weren't there anymore. We spent most of our time out of the apartment, thankfully, but disappointing.