2/10 (非常に不満)
David
2023 年 12 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Unfortunately I was unable to enjoy a stay at the Casa Grande. There is no road to the place, i.e. they have to pick you up by boat. I sent an e-mail, left two WhatsApp messages and tried calling 4 times, all to no avail. Even 2 days later I have not heard from them. I ended up in Parismina without any recourse to get to the place, and so I had to find a different accommodation there. Very unfortunate. If you can book this place in the morning for the evening, the resort must respond, otherwise they should not offer it that way. Also, not even Expedia has a phone number for them. so rummaging the internet to even find a way to contact them was the first challenge.
David
2023 年 12 月に 1 泊滞在