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"Staff was both professional and friendly. They were gracious in every regard. I will miss this hotel and I will come back to Ibaraki due to this level of service "

"Very Disappointing Stay – Completely Overpriced I left this hotel with a headache and body aches after one of the most uncomfortable nights I’ve had in a long time. We paid ¥62,100 for just one night for myself and my two daughters, and it was absolutely not worth the price. The sofa bed was unacceptable—it felt like sleeping directly on exposed metal springs with an extremely thin mattress. It was painful and made proper sleep nearly impossible. The pillows were overly thick and uncomfortable, causing additional strain on my neck. The room size was far too small for three people. There was not even enough space to open a small carry-on suitcase, which made the stay even more stressful and inconvenient. On top of that, having the toilet inside the same bathroom space made it very impractical and crowded for three people to use. For a 3-star hotel at this price point, basic comfort and space should be expected. Unfortunately, this stay fell far below even minimum expectations. I would not recommend this hotel to families or anyone expecting a comfortable stay."