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"Very Nice Staff, clean pool and rooms, lots of activities for the kids and adults, loved all the food and drink and shop options they had. "

"This was our second time staying at the Island. It is an extremely clean hotel with the nicest employees. They gave us free vouchers for drinks and a dessert at the restaurants after finding out it was my son’s birthday. The pool and hot tub are great and we were alone in it a few days so that was nice. I have a few complaints about the rooms. The floors make your feet black so that’s kind of yucky. The other complaint is just personal to me. We’ve had rooms overlooking the stores each time. The lights stay on all night so it’s very bright in the room when you’re trying to sleep and in the morning when the sun comes up. I like it to be a cave so that could just be a me issue. My only other complaint is the loading and unloading area. In busy times, there is nowhere to park and unload your luggage or load in your vehicle. Just a heads up. Overall we love this place and will return. "

"You can walk to several restaurants and some shopping. Room was clean. Enjoyed our 5 day stay"

"The hotel was nice and we had to rush home and they said that they would refund 2 days. Very pleasant staff."

"The staff were all so nice and helpful! The location is great! We loved the lazy river! The breakfast was great as well! I like how their renovations have progressed since my last stay! "

"Didn't do a lot of shopping. We ate out a couple of times, but were there mainly for the National Quartet Convention. "

"We had a great time at the Edgewater! Great location, with downtown Gatlinburg in walking distance. Staff was friendly and attentive. "

"Great hotel with beautiful views! The rooms are starting to show their age a bit, but overall the hotel is a beauty. Not far from downtown, several restaurant options inside, and a lovely, cozy lobby. We absolutely loved our stay and will definitely be back!"

"It was great. My family enjoyed our time there "