The staff was nice when they arrived. We waited two hours to be checked into our room. You read that right…TWO hours. The lady that finally checked us in was very nice. We asked if someone was going to be at the hotel throughout the night and she stated there would be. We had zero issues with the hotel after that. We are waiting for the property to refund some sort of monetary value for us waiting two hours to be checked in.
For all of the haters, we couldn’t switch hotels because we were told by Hilton (brand owner) that the decision is up to the property. Well, the property has limited staff and zero management now.
Erin
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Yuviny
2025 年 6 月 28 日
Yuviny
2025 年 5 月に 1 泊滞在
4/10 (不満)
CONNIE
家族旅行
2025 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The A/C wasnt working and felt warm when we walked into the room. We went to the pool thinking it would cool down while we were swimming. It didnt. We called down and they didnt have any other rooms available to switch us to. They did find us a fan that helped a little.
Other things wrong? Let me list the other things that were below par...
Two bath towels for a room that is supposed to sleep 5, we had a party of 4.
2 towels in the indoor pool area. There were about 15 people in the pool at the time and not enough towels.
Limited channels to watch on the television
The iced water dispenser in the lobby was empty other than ice at 10am.
The breakfast? Wow! In the bakery section was 2 mini muffins, a few pieces of white and wheat bread.
No juice at all. The dispenser had a sign on it letting guests know it didnt work.
The cereal section was minimal at best and very limited amounts. The milk was in a small pitcher which was for the cereal and drinks.
The hot water for tea was barely warm.
Fruit? 2 apples were out. That is it.
We were at breakfast 9am. Peak time and not much of a buffet. We were very disappointed. I literally have never seen a buffet this poor. I have to say I expected more from a Hampton Inn.
One last thing, when I went to dry my hair, the blow dryer provided, didnt work properly. Thank goodness I didnt have to dry more than my bangs.
I did tell the woman at the desk when we checked out of all the issues she would have the manager call me. Nothing
CONNIE
2025 年 6 月に 1 泊滞在
6/10 (普通)
Yunhai
出張
2025 年 6 月 22 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
dirty
Yunhai
2025 年 6 月に 5 泊滞在
10/10 (非常に良い)
kathleen
2025 年 6 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I will definitely stay here again
kathleen
2025 年 5 月に 3 泊滞在
4/10 (不満)
Kuroda
出張
2025 年 6 月 4 日
気になった点 : 清潔度、施設のコンディションと設備
Not bad however room looks old and will not use next time.
Kuroda
2025 年 5 月に 2 泊滞在
4/10 (不満)
Stephanie
2025 年 6 月 1 日
気になった点 : 清潔度、設備とサービス
Stephanie
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Alexandrea P
カップルで旅行
2025 年 5 月 31 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The receptionist was very nice and friendly and I felt welcomed
Alexandrea P
2025 年 5 月に 1 泊滞在
6/10 (普通)
Madalyne
2025 年 5 月 22 日
良かった点 : スタッフとサービス
Madalyne
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Marie
2025 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Marie
2025 年 5 月に 3 泊滞在
8/10 (良い)
Melissa
カップルで旅行
2025 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We only stayed at this hotel because it is only 30 minutes to the Columbus Airport in Ohio.