Maryland Heights Vacations from ￥285,188

I don’t normally write reviews, but I was pretty disappointed with our stay and felt it was worth sharing our experience. On a positive note, the views from our room were beautiful, and the property itself is gorgeous. It’s in a very safe, family-friendly area, which is one of the reasons we chose to stay here. Unfortunately, there were several issues that made the experience disappointing. During our three-night stay, our room was never serviced once. When we called to request fresh towels, we were told the hotel was “out of towels,” which was surprising and frustrating. The complimentary breakfast was also very mediocre, and we ended up eating elsewhere every morning. To top it off, the pool was closed for maintenance. Since the pool was one of the main reasons we booked this hotel, that was a major disappointment. Had this been a more budget-friendly hotel, these issues may not have bothered us as much. However, considering how much we paid for our stay, we expected a much better experience and ultimately left feeling disappointed.

I froze. When I went tobed. I had to set the AC almost up to warm. There was no way to turn the fan down. It had one speed while on low cool. There was just a light cover on the bed and no extra blankets anywhere. There was even cold air blowing in the bathroom. I won’t be back. My husband said the breakfast was just waffles. He wasn’t impressed.

Friendly staff but I was surprised there was not self-parking onsite