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"Breakfast was good and dining area clean. Room was fine but the cable was out for a day and night plus the power went out. I will say the staff was very polite even though we were irritable "

"We really enjoyed the poo."

"Breakfast was well stocked and delicious every morning. Cleaning services were excellent."

"Everything about this place is great! The location is awesome! We didn't need to drive unless we wanted to! Valet parking and check in was fast and easy! "

"We reserved two suites … both were large and each had 2 bathrooms which was very nice. The floors in one of the suites were so dirty that we couldn’t walk barefoot. Very disappointing!"

"Yes"

"Parking was easy. Staff was very friendly.The room was small, but very cute."

"I want to take a moment to recognize the exceptional customer service from Maggie and Angela at The Flat Iron, along with a big thank you to the manager. I was scheduled to visit this past weekend for a concert but unfortunately came down with COVID. My cancellation fell within the 48-hour window, so I understood that a refund was not guaranteed. Despite that, the team went above and beyond to help me. Maggie and Angela were incredibly kind, courteous, and genuinely caring throughout the entire process. They didn’t just follow policy—they showed real compassion and took extra steps to assist me, ultimately providing a credit and refund without any hassle. That level of service is rare and truly appreciated. It’s reassuring to know there are still people who go out of their way to do the right thing. Even though I wasn’t able to make the trip, this experience alone speaks volumes about the quality of the staff. I’m really looking forward to rebooking soon—the place looks amazing, and I’m sorry I missed it. Thank you again to the entire team for your kindness and professionalism"

"Needs an upgrade to exercise room"