4/10 (不満)
ANOUAR、Sunny Isles Beach
小さなお子様連れの家族旅行
2025 年 10 月 17 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Never again will I set foot in this hotel!
The entire experience was a nightmare from start to finish. The bathroom was a disaster the toilet was broken, and within minutes of turning on the shower, the floor turned into a swamp from the slow drainage. We couldn’t even bathe properly and ended up doing a miserable under-the-sink wash like we were camping in a rundown shack.
The towels were disgusting, covered in huge brown stains, and there was no toilet paper we had to go down to reception and ask for the basics. The bed sheets and pillows reeked of sweat, so bad that we had to cover our faces with our own fresh clothes just to sleep. The floor wasn’t visibly dirty, but we found small shards of broken glass, and no one bothered to clean it we had to ask for a broom and sweep it ourselves.
The whole place is old, filthy, and completely neglected. The pictures on Expedia are beyond deceptive an absolute lie. Breakfast was just as bad: no options, the same sad plate for everyone.
And as if that wasn’t enough, our room was right next to a noisy road. Every passing car and motorcycle’s headlights flashed into the room, and the constant noise made it impossible to sleep.
This was, without a doubt, the worst hotel experience. I wouldn’t recommend this place and I will never, ever stay here again!
ANOUAR
2025 年 10 月に 1 泊滞在