"Rude staff lied to me about checking out when I had a family emergency and had to check out a day early. The front desk Shelby said they would issue a refund after Expedia contacted them. But when Expedia contacted them they refused to and said I had to contact them directly when I did Shelby told me the manager John will call me back. He never did but I called back and he was very rude and uncooperative. They are the reason I will not stay with Hilton nor se Expedia again "
"The individual cottages are really nice if you are looking for something other than the big hotel chains. You won't find the standard amenities here....a little more othe rustic side, but that's what we were looking for. Staff's English was not the best, but again not an issue for us."
"A charming but dated hotel. It is physically clean and well kept but our room has musty and old lingering smell, overpowering especially upon entering the room. Location is very good, walkable to some restaurants, close to groceries and beach."
Fairfield Inn & Suites by Marriott Marathon Florida Keys
10/10 Excellent
"Clean, friendly staff, nice pool and great breakfast with plenty of options. Fitness center was fantastic the one day of our trip we were able to use it before they closed it for renovations. On-site restaurant had a good selection of food and drinks and had live music every night. "
"Very clean room, friendly staff, and very clear instructions of how to get to your room and where to park. There were many amenities as well and a starbucks on site. The rooms even come with a big fridge and silverware. "