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Sheraton Manila Bay

Photo gallery for Sheraton Manila Bay

Primary image
32-inch LCD TV with cable channels
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Sheraton Manila Bay

Sheraton Manila Bay

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
1004, Manila, Manila, M. Adriatico corner Gen. Malvar Streets

Explore the area

  • Popular LocationPhilippine General Hospital13 min walk
  • Popular LocationRizal Park14 min walk
  • Popular LocationU.S. Embassy16 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)26 min drive

Choose dates to view prices

About this area

Manila

In the entertainment district, Sheraton Manila Bay is in Malate, a neighborhood in Manila with good shopping. SM Mall of Asia and Robinson's Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Manila Ocean Park. Consider Oasis Manila for a night out or Manila Zoo if you're traveling with kids. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Baywalk - 11 min walk
  • Pagcor Casino - 12 min walk
  • Philippine General Hospital - 13 min walk
  • Rizal Park - 14 min walk
  • U.S. Embassy - 16 min walk

Getting around

  • Manila Paco Station - 2 min drive
  • Pedro Gil LRT Station - 9 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 26 min drive

About this property

Sheraton Manila Bay

Family-friendly Manila hotel in Malate, walk to Robinson's Place
This hotel features 5 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a snack bar/deli are onsite.
Sheraton Manila Bay offers 233 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Languages spoken

Chinese (Mandarin), English, Filipino, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (PHP 300 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: PHP 1350 for adults and PHP 675 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Pacific Lounge

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (4499 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 2175.25 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1350 for adults and PHP 675 for children (approximately)
  • Airport shuttle fee: PHP 1265 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: PHP 300 per day
  • Rollaway bed fee: PHP 2175.25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Manila Pacific
Manila Pan Pacific
Pacific Manila
Pan Pacific Hotel Manila
Pan Pacific Manila
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Sheraton Manila Bay Hotel
Sheraton Manila Bay Manila
Sheraton Manila Bay Hotel Manila

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 546 out of 991 reviews
5 - Excellent 55%
Rating 4 - Good. 354 out of 991 reviews
4 - Good 36%
Rating 3 - Okay. 59 out of 991 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 991 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 991 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous, very helpful when I needed.
Stayed 5 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the junior executive suite we stayed in had a beautiful view of the pool, manila bay and city
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 3 nights in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great area. Airport arranged pickup was a little rocky and with poor cell service it could have been worse. Fortune toy the hotel staff was looking for me.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and professional
Stayed 2 nights in Apr 2022