Lancaster Hotel Manila

Property class: 3.5

Choose dates to view prices

Reviews

6.8 out of 10
Located close to SM Megamall, Lancaster Hotel Manila provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant, Royal Lancaster, offers breakfast, lunch, and dinner. Free in-room WiFi and conference space are available to all guests.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite (Twin)

A hotel room with two beds, a TV, a desk with chairs, and a lamp.

Junior Suite (Twin)

  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk with chairs, and a dining table.

Junior Suite

  • City view
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 Bedroom Executive Suite

A hotel room with a dining area, a TV, and two lamps.

1 Bedroom Executive Suite

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 Bedroom Deluxe Suite

A hotel room with a kitchen area, a seating area with a sofa and chairs, a dining table set for two, and a television.

2 Bedroom Deluxe Suite

  • City view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Lancaster Suite, 3 Bedrooms

A modern living room with a sofa, armchair, and coffee table. A kitchen area is visible with a stove, oven, and refrigerator.

Lancaster Suite, 3 Bedrooms

  • City view
  • 66 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds

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About the neighborhood

Located in Wack-Wack Greenhills, a neighborhood in Mandaluyong, Lancaster Hotel Manila is in the entertainment district and near a metro station. SM North EDSA and SM Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Manila Bay. Looking to enjoy an event or a game while in town? See what's happening at Smart Araneta Coliseum or Marikina Sports Complex. Spend some time exploring the area's activities, including golfing. Visit our Mandaluyong travel guide
Map
1552, Manila, Mandaluyong, 622 Shaw Boulevard corner Samat Street, Metro Manila

What's nearby

  • A cityscape with modern skyscrapers, a mix of commercial and residential buildings, and green spaces.
    SM Megamall
    8 min walk - 0.7 km
  • Shangri-La Mall
    6 min walk - 0.6 km
  • Greenfield District Pavilion
    10 min walk - 0.8 km
  • The Podium
    13 min walk - 1.1 km
  • Asian Development Bank Headquarters
    17 min walk - 1.5 km

Getting around

  • Shaw Boulevard Station
    6 min walk
  • Manila Paco Station
    7 min drive
  • Ninoy Aquino Intl. Airport (MNL)
    33 min drive

Restaurants

  • Coffee Project
    2 min walk
  • Burger King
    2 min walk
  • Starbucks
    3 min walk
  • Super Spy
    3 min walk
  • The Sandwich Guy
    2 min walk

About this property

Lancaster Hotel Manila

  • Hotel near SM Megamall
  • You can look forward to dry cleaning/laundry services, a bar, and a gym at Lancaster Hotel Manila. The on-site restaurant, Royal Lancaster, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Limo/town car service, self parking (surcharge), and express check-out
    • Concierge services, 1 meeting room, and free newspapers
    • A banquet hall, wedding services, and luggage storage
  • Room features
  • All 110 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
  • Extra amenities include:
    • Deep soaking tubs, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Separate sitting areas, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PHP 90 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Lancaster

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 42 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PHP 90.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Lancaster Hotel Manila have a pool?

Yes, this property has an outdoor pool.

Is Lancaster Hotel Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PHP 90.00 per day. Limited spots are available.

What time is check-in at Lancaster Hotel Manila?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

What time is check-out at Lancaster Hotel Manila?

Check-out is at noon.

Does Lancaster Hotel Manila provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lancaster Hotel Manila located?

Located in Wack-Wack Greenhills, this hotel is within a 10-minute walk of Shangri-La Mall and SM Megamall. Asian Development Bank Headquarters and Robinsons Galleria Mall are also within 1 mi (2 km). Shaw Boulevard Station is 6 minutes by foot and Ortigas Avenue Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lancaster Hotel Manila Reviews

6.8

7.2

Cleanliness

7.0

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 60 out of 403 reviews
Rating 8 - Good. 158 out of 403 reviews
Rating 6 - Okay. 83 out of 403 reviews
Rating 4 - Poor. 67 out of 403 reviews
Rating 2 - Terrible. 35 out of 403 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
If you just need a place to sleep then this hotel is good enough
Stayed 4 nights in May 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were amazing and very accommodating, the facility it’s self is under construction
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy. Staff advised they are under renovation, they should closed and open after the renovation. Also no hot water and I was advised that the maintenance is only until 7 pm. I demanded to be transferred to another room, they send a maintenance personnel and reset the water heater. Staff are accommodating specially the security personnel.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
2 tv remotes - both did not work! when fixed, only 3 local channels. thermostat did not work! bathroom fan did not work!. furniture looks old & filthy. roaches in the bathroom & sleeping area! staff only works 9am to 9pm & front desk does not answer even during work hours!
Stayed 12 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope there is food or resto
Stayed 2 nights in Jan 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
ROOM SERVICE STAFFS ARE REALLY FRIENDLY... BUT FOR MORE THAN 3 DAYS THERE WAS NO BEER WHEN EVERY TIME I CALL FOR A BEER.I HAVE TO GO DOWNSTAIRS AND DRINK IN THE RESTAURANT BUT NOT ALLOWED TO TAKE IT TO THE ROOM.. .. ROOM WINDOWS ARE REALLY DIRTY THAT YOU CANNOT SEE OUT SIDE VIEW.. BUT ALL THE STAFFS ARE REALLY FRIENDLY..
Stayed 7 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, Bad smell from smoke , Staff unhospitality, Not recommend for anyone!!!
Stayed 10 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with stay at Lancaster Hotel. Curtains are dirty and dusty,
Stayed 5 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All is good

Kitchenware and the kitchenette was very useful. Staff is attentive and nice. We enjoyed our stay
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
シャワーのレバーが壊れかかってて、温度調節が大変でした。 部屋にゴキブリもいました。(16階)
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Secure with great breakfast and services , even we arrived late the staff are accommodating but their is an initial deposit upon check in and it is refundable
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many requirements agreements that you have to sign, when checking in and then they inventory all items in your room and you sign a document that if they are missing or damaged you pay an huge amount of money before checking out. Did not like the attitude of bad customer service. But all the service peopple were very nice. Its just the hotel policy that is bad. To my taste. I will not stay here again.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is ok except that the wifi is no good. The reception said I need to pay for better connection. This is absurd!
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated and has musky smell and aircon dripping right on the bed. Lower floor toilet had a small roach .
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent but no wifi connection
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great staff but hotel very dirty

Although the staff were very friendly the room was very dirty and looked loke it had not been cleaned. The plates were chipped and there was a broken faucet in the bathroom. This, however, was immediately fixed. Breakfast was disappointing although the coffee was good and bread was ample. The staff were super efficient so it's a pity that the condition of the hotel was so poor
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness
The property is fairly affordable for it's location, basically all of the staffs are pretty nice. But there are some small issues when I was in the hotel: 1. The toilet room accidentally locked on my 3rd day after I am going back from work. Probably the cleaner accidentally locked it. Lucky I am not in a rush, thus need to wait for the Maintenance people to open it. 2. Please make sure you don't open and close the door too quickly. The door can be opened from outside (it's the case for my room) if it happens. Leave the door open for 2-3 seconds and then close it. 3. Refrigerator is not working.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, windows were very dirty could hardly see the view the breaker for the hot water would go off all the time a real problem when trying to have a warm shower. Did not have extra pillows the first night.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All goos

It was very clean and the attendants are very helpful.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly, outdated facilities, doesnt clean the hallway over all terrible hotel. Hotel staff are excellent and walking distance to mall and public transport.
Stayed 16 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

poor rate

you have to ask for a lot of things. and a you will miss a lot of things you get from other hotels of the same price or cheaper.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Great location, but poor front staffs and no landline phone to outside calls. It was great before last time way back 2014 but now they falling apart. Sad to say.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness
This is not a hotel it’s a condotel , Location is not that Bad For the price, towel it’s so disgusting dirty old looking.
Stayed 3 nights in Jan 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh

A lot of chinese are leasing and they are all occupying the elevator thus it is very hard to go up and down the building.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Staff are very accommodating. Good room service. Conveniently located and reasonable price;
Stayed 1 night in Jan 2019