JEN Manila by Shangri-La

Photo gallery for JEN Manila by Shangri-La

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Club Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Overview of JEN Manila by Shangri-La

JEN Manila by Shangri-La

4.0 star property

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1305, Manila, Pasay, 3001 Roxas Boulevard

Explore the area

  • Popular LocationManila Bay7 min walk
  • Popular LocationPhilippine International Convention Center14 min walk
  • Popular LocationManila Film Center19 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)24 min drive

Choose dates to view prices

About this area

Pasay

JEN Manila by Shangri-La is located in Malate, a neighborhood in Pasay, and is in the entertainment district and near the airport. Cultural Center of the Philippines and National Museum of the Philippines are cultural highlights, and travelers looking to shop may want to visit SM Mall of Asia. Manila Zoo and Star City are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Cultural Center of the Philippines - 4 min walk
  • Central Bank of the Philippines - 6 min walk
  • Manila Bay - 7 min walk
  • Philippine International Convention Center - 14 min walk
  • Manila Film Center - 19 min walk

Getting around

  • Manila Paco Station - 2 min drive
  • Vito Cruz LRT Station - 13 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 25 min drive

About this property

JEN Manila by Shangri-La

Suburban Pasay hotel in Malate, walk to Manila Bay
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
JEN Manila by Shangri-La offers 308 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 800 per person
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Latitude

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference center
  • Coworking space
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1228.50 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PHP 800 per person (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 1228.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hotel Traders Manila
Manila Traders
Manila Traders Hotel
Traders Hotel
Traders Hotel Manila
Traders Hotel Manila Pasay
Traders Manila
Traders Manila Hotel
Traders Manila Pasay
Traders Hotel Pasay
Traders Hotel, Manila Hotel Pasay
Hotel Jen Manila Formerly Traders Hotel Pasay
Hotel Jen Manila Formerly Traders Hotel
Jen Manila Formerly Traders Pasay
Jen Manila Formerly Traders
Hotel Jen Manila Pasay
Jen Manila Pasay
Jen Manila
Hotel Jen Manila Shangri-La Pasay
Jen Manila Shangri-La Pasay
Hotel Jen Manila by Shangri-La Pasay
Jen Manila Shangri-La
Hotel Hotel Jen Manila by Shangri-La Pasay
Pasay Hotel Jen Manila by Shangri-La Hotel
Traders Hotel Manila
Hotel Jen Manila Formerly Traders Hotel
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Hotel Jen Manila
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JEN Manila by Shangri-La Pasay
Hotel Jen Manila by Shangri La
JEN Manila by Shangri-La Hotel Pasay

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 456 out of 999 reviews
5 - Excellent 46%
Rating 4 - Good. 382 out of 999 reviews
4 - Good 38%
Rating 3 - Okay. 102 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 999 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 4 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and kind..thank u for taking care with us in our stay
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I've always stayed at this hotel each time I travel back to Manila to catch my flight back to Melbourne for the following reasons: location (close to the airport), beautiful view of the roxas boulevard and manila bay from the club lounge, good staff service and food. However, the gym can use some new equipment and maintenance.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always an amazing place to stay… all aspects are great.. except… still some unfriendly evening staff in the main restaurant… not attentive… restaurant closes at 10pm but restaurant staff told us at 9:39pm that it was closed! Had to cause a bit of a fuss to get them to serve us… then staff clearing the buffet were making unnecessary noise as if they were being spiteful… even though we were done eating and left by 10:35pm
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The room was great. The lounge club was disappointingly only open until 9pm.
Stayed 3 nights in Jul 2022