Imperial Palace Suites

Property class: 3

Choose dates to view prices

Reviews

5.6 out of 10
You can look forward to a grocery/convenience store, a gym, and a restaurant at Imperial Palace Suites. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Suite, Non Smoking

Room

Premier Suite, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Premier Suite, 2 Queen Beds, Non Smoking

Room

Premier Suite, 2 Queen Beds, Non Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Suite, 2 Twin Beds, Non Smoking

Room

Premier Suite, 2 Twin Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Room

Studio, 1 Queen Bed, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Twin Beds, Non Smoking

Room

Studio Suite, 2 Twin Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Diliman, a neighborhood in Quezon City, Imperial Palace Suites is in the entertainment district and near a metro station. SM North EDSA and SM Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Manila Bay. Manila Zoo and BGC Arts Center are also worth visiting. Visit our Quezon City travel guide
Map
1103, Manila, Quezon City, Timog Ave corner Tomas Morato Avenue

What's nearby

  • A plate with a food item topped with sauce and garnished with greens.
    Tomas Morato Ave
    1 min walk - 0.0 km
  • A water plant reflection on a calm surface.
    Ninoy Aquino Parks and Wildlife Center
    3 min drive - 1.8 km
  • Boy Scout Circle
    1 min walk - 0.0 km
  • Eton Centris
    16 min walk - 1.4 km
  • Fisher Mall
    4 min drive - 1.8 km

Getting around

  • Manila Laong Laan Station
    7 min drive
  • Quezon Avenue Station
    13 min walk
  • Ninoy Aquino Intl. Airport (MNL)
    44 min drive

Restaurants

  • Manmaru Japanese Izakaya
    2 min walk
  • Starbucks
    1 min walk
  • Goodah Timog
    1 min walk
  • Wangfu
    2 min walk
  • Tim Hortons
    2 min walk

About this property

Imperial Palace Suites

  • Hotel near SM North EDSA
  • You can look forward to a grocery/convenience store, a gym, and a restaurant at Imperial Palace Suites. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking
    • Express check-out, express check-in, and a porter/bellhop
    • Free newspapers, concierge services, and luggage storage
  • Room features
  • All 203 individually furnished rooms have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Imperial Palace Suites have a pool?

Yes, this property has an outdoor pool.

Is Imperial Palace Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Imperial Palace Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Imperial Palace Suites?

Check-out is at noon.

Where is Imperial Palace Suites located?

Located in Diliman, this hotel is steps from Tomas Morato Ave and 1.9 mi (3 km) from SM North EDSA. Eton Centris and Fisher Mall are also within 2 mi (3 km). Quezon Avenue Station is 13 minutes by foot and GMA-Kamuning Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Imperial Palace Suites Reviews

5.6

6.0

Cleanliness

7.4

Location

6.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 228 reviews
Rating 8 - Good. 54 out of 228 reviews
Rating 6 - Okay. 68 out of 228 reviews
Rating 4 - Poor. 48 out of 228 reviews
Rating 2 - Terrible. 45 out of 228 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dislike everything about this hotel there are no basic essentials in the room. This should not be in your listings.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I basically didnt like everything about this place, the rooms, the beddings, the bathroom and sink which are both clogged,, the yucky sheets and towels, no trash cans and electric kettles inside the rooms, the defective lightings, the dilapidated and dirty elecavators, the swiming pool area that needs repair and the corridors that smells bad.So instead of comfort and rest, it was a terribly uneasy and sleepless night for me.To be honest, the place needs total cleaning and makeover.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Staff & service

Overall

The room was really nice, but there was nothing additional there, no toilet paper, no hair dryer, no extra pillows, blankets, nothing. Kinda disappointing.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not as it looks in the picture. The air conditioner did not work.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, the building is quite old. Room service is slow and the building is starting to show it’s wear and tear. The hotel does not allow any alcohol in the room which is quite disappointing. We asked for toilet paper and we were told we need to wait until the next day. We went to 711 to buy our own toilet paper. No air conditioning in the lobby, Elevetor or hallways as it was broken. Door knob on the 11 floor emergency stairwell broken. Lack of hot water in the suite and cracks in the ceiling. The only positive part was the staff at the front desk which was very polite and energetic. It’s not their fault that management neglected keeping this building looking good. Neglected maintenance of the building.
Stayed 4 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel supposed to be 4 star hotel but was nothing close to one star motel I’m thinking to request my money back .
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maltreated an 82 years old Hotel Guest

Emilia Cruz (Front Desk) gave my mother a very poor customer service. My mother who is 82 years was maltreated in this hotel. Don't book on this hotel...VERY!!! VERY POOR SERVICE!!!!
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 청결 상태가 부족 합나다 그리고 룸안에 생수나 칫솔 비누등 은 상시 비치 되어야 하는데 영 아닙니다 헬스 운동 룸 은 엉망 입니다 다시는 가고 싶지 않습니다 한국 모텔 만도 못 합니다
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away and never return to Imperial

This is the worse hotel I’ve ever stayed at in the Philippines. The rooms were nicely remodeled but there will subtle things overlooked by the staff. 1. The pillows will filthy. If you peel back the dingy old pillow covers, you’ll find a dirty old pillow with thousands of other peoples saliva. This pillow should of been thrown away and replaced years ago. They should at least put a pillow liner. 2. The beds sheets are old and dingy white. These are high mileage and needs to be thrown away. I didn’t feel comfortable slipping in between the old sheets so I only slept on top of the newer cleaner looking comforter. 3. The daily maid service needs to go re-taught. They picked up my wet dirty towels off the ground, folded them and put it back on the rack. Where’s my new towels? They would take the 1/2 roll of toilet paper off the rack and replaced it with nothing. The bottled water was replaced on the first and last days only. 4. The WiFi process was stupid. They would give you these daily 24hr logins/password papers. Why not set it up for more the 24hrs? 5. The sofa had cigarette burn holes but my room was non-smoking. When you sit on it or touch it, dust would fly in every direction. The smell, was horrific. I wouldn’t even place my shoes on them.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Local was what I was looking for just right 24 hours eaters and lounges will visit early next year
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I like the location of the place, a lot of place to eat. My family and I were very displeased of the hotel's facility. First thing I usually check when I check in the hotel is the bed. The sheets were all worn out and I could tell were not changed at all. I found a lot of hair, strands of hair. The towels were ripped and very old. The toilet seat and lid were broken. The shower door was broken and wasn't able to completely close.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Old tired and in need of complete renovation. I wouldnt recommend, we stayed there as we had business in the area.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
場所が良かった。スタッフが親切だった。
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
No coffee maker or percolator available for use. Staff said its in a locked room. Telephone cord coming apart. A long wait when calling front desk. Not happy with the service.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Disliked: Amenities
There is a charge of 1000p if you drink beer in your room????? That’s a new one to me. No other hotel in the world that I have stayed in has this charge. They don’t even have a restaurant and the bar at the pool area is dilapidated & closed so where else could you have a drink except in your room. I find this stupid.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice big rooms and clean. Need to change to the towels
Stayed 3 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
전반적으로 만족스럽지만 서비스는 그다지 좋지는 않습니다.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice stay. Wifi was down on last day. Overall location was good.
Stayed 3 nights in Jan 2019
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not so good service.

There is no elderly rate provided to senior person and no breakfast provided. In the booking it mentioned that breakfast is included. No restaurant is the hotel other than Starbucks. Bottle water not provided in room until we asked for several time. Also no wifi in the room but mentioned wifi provided in the booking.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness

Bare minimum stay

It was comfortable. The service was not so great. The wifi was bad. The room cleaning was not very good.
Stayed 6 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comportable
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

古いホテルは慣れてるがここはメンテナンスがダメ

チェックイン3:00pmだが部屋の掃除が出来てなく待たされた、バスタブ無し、シャワーお湯が出ない、シャンプー無し、タオルはバスタオルだけ(雑巾なみ)、部屋掃除が行き届いてない所々にホコリが見られる、屋上のプールはスタッフ無しタオル無し！ エレベーターは1台だけ可動。
Stayed 2 nights in Dec 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Sub-standard only location is good

I've booked three times in the last four weeks and there was always something wrong with the room. TV image was purple, cable reception poor. During the most recent of stays the aircon was shutting down every 15 minutes due to a faulty timer. Had to settle for a cramped room (at midnight) that had a working aircon, Frequent response to your complaints and suggestions: "It's not possible" or "It's not allowed." First time I have been in a hotel that rations out wifi access. Maximum of two wifi coupons per day! One coupon per gadget. Get your coupons daily at the front desk!
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

NOT SO GOOD EXPERIENCED

Big room but smelly and old, staff should be trained. When you call the landline most of the time they don't answer. No refill of bottled water for the duration of our stay. Not recommending this hotel
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not re-book this hotel, never never

3성 호텔이지만 제공되는 서비스나 시설은 형편없습니다. 객실 크기는 큰편입니다. Daily Cleaning 은 duvet 정리로 끝납니다. 무료 생수나 샴푸, 비누 등 cleaning 할 때 점검하지 않습니다. 요청해도 제공받지 못합니다. 3번째 프론트에 연락했을 때 물만 받았습니다. 인터넷 연결 매우 어려움.. 최악의 경험
Stayed 4 nights in Nov 2018