- Liked: Cleanliness
The location was close to our destination. We were happy about that. Bank ATM was in the front of the Hotel and some places to eat. The first day I got there they gave me the wrong room that I had not ordered. The both rooms I had been given have a stench of cigarrete smell. The first room comfort room had poop on the seat cover. The second room I was given was much cleaner and it had better conditions. My wife was sneezing in all the rooms. Maybe it has to do with the cigarret smell or the lack of clean air conditioning? Regardless, the food service seemed clean and some of the food was tasty in my opinion. Especially the chopsuey, the best I have tasted in the Philippines for now. It is a must try. At the end of the trip I was being overcharged. Which let's me know that they have to improve in the room organisational system or unjust charges my some of the employees. Major malls and attractions are just minutes away by car. We would definitely go back because of the convenience of location. We believe they can be better and more attentive to things like cleaning. The customer service phone lady was attentive and kind and helpful to make us feel better in the Hotel. See you next time.