2/10 (非常に不満)
Jan
家族旅行
2025 年 7 月 15 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
If I could give it zero stars i would! We booked a 3 week stay, but when we first entered the property we noticed it hadnt been cleaned... probably for a long time.
Everywhere was dusty and grimy. The shower, toilet, cabinets, kettle etc. There was dried up food on the sofa which we wiped off. The blanket on the sofa smelled of someones cooking and the bed sheets did not smell clean. There was opened packages of old food in kitchen cabinets, used bar soap and other used items in the bathroom.
I also cut my foot on broken glass on the bathroom floor. I was forced to buy cleaning products and clean the entire property.
The host also doesnt care about guest being comfortable and couldnt care less about rectifying any issue or even apologising, she would refuse to take calls during our entire stay.
We were locked out once because there is 1 key for everyone in the building and someone took the key, she wont answer her phone. In the end we had to whatsapp her and wait for her response to get us back in.
Also if you are staying here by yourself, it will be hard to get in and out of the doors because its very heavy fire doors and requires 2 hands to turn lock and push open.
This property is not worth the stay, we only stayed there because we had nowhere else and already paid. We were more comfortable after cleaning couple years of dirt in 3 hours, but still not worth the trouble! SAVE YOURSELF and book somewhere else!
Jan
2025 年 6 月に 20 泊滞在
