2/10 (非常に不満)
Ken
2025 年 9 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad experience
We booked through Hotels.com a room with 2 single beds £111 for the night including breakfast. Upon arrival, we were met with a lady who looked very unhappy, no smiles, no greeting, this did not make us feel welcome, we do realise that sometimes people may not have a lot to smile about, but nonetheless it was uncomfortable checking in. We were then led up some stairs off the bar, where there was what looked like a meter box hanging below the doorway, we are both 6 feet tall and had to duck to not knock our heads, - no padding on it, no sign telling you to mind your head, no warning from the lady taking us to our room. The room itself was off a rear landing, near the door to the outside stairs. It had no view, a glass window panel to the entrance door with a blind over it. The room was beyond basic, mismatched, shabby furniture and cheap wobbly beds, stains on the carpet. Filthy edges to the carpet, ripped wallpaper, One of the 2 ceiling bulbs out, and the toilet did not flush properly. Of particular safety concern, were nylon cords for blinds angled across the corner of the room at neck height, (I am a 6 footer) surely these should be routed and secured through a ring higher up on the wall, so they are usable but for somebody fumbling in the dark, it would be perfectly possible to get your neck caught in these. I have taken photographs to substantiate my comments.
Within 15 minutes of being in the room, we took our bags, returned the key and left to find accommodation
Ken
2025 年 9 月に 1 泊滞在
