Malcom Vacations from ￥302,449

"Poor"

"This facility received low ratings for the following reasons: Our room wasn't cleaned when we checked-in (9pm), despite housekeeping saying it was. We were moved to another room, but had to go request bath towels because we had none. Bottom of stairwell reeked of cigarette smoke (as did a front desk staff). Room was nice. Bathroom could use a serious update (mold spot on ceiling from water damage). "Hot" tub was very cloudy & not at all hot. Room showers did not provide very hot water...

"It was muggy and damp in our room. It wasn’t comfortable. Everything was empty. The water in the fitness center was out. The water in the dining area was out. The tissues and shampoo in our room were out. The breakfast was pretty much gone when we got down there. The staff was friendly."

"I wanted to love this hotel so bad! I love adaptive reuse projects— such a cool building, but the experience was subpar due to cost saving compromises. I expect quirky/unique properties to have a few glitches, but this property had too many for the price tag. Here’s where this hotel scores low: -no restaurant on site, contrary to the Expedia listing. -no hot water in shower and “rain shower head” clogged. Low quality soap/lotion in random dollar store bottles. For comparison The Graduate...

"The rooms smelled a little bit. The beds were comfortable. Air conditioning was good. Mexican restaurant that was next door was great. "

"Patti at the front desk was very helpful"